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Other Disclosures5572Ridge-i Inc.Information and Communications, Services and Others

SBI Securities and Ridge-i launch jointly developed generative AI chat service on 30 October 2026

SBI Securities and Ridge-i launched the jointly developed generative AI chat service “SBI Securities Chat Support.” The service provides continuous support for login-related inquiries, from AI-based guidance through handoff to a live support desk.

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Announced details

SBI Securities Chat Support
Applicable field (uses covered by this announcement)

Customer support for SBI Securities login-related inquiries

Launch dateLaunched on 30 October 2026 (actual)
Relationship between the counterparty and the company
Ridge-i Inc.5572
Relationship with the Company

SBI Securities and Ridge-i jointly developed the service. Ridge-i is an equity-method affiliate of SBI Holdings.

CounterpartySBI SECURITIES Co., Ltd.Ridge-i, Inc.

SBI Securities is headquartered in Minato-ku, Tokyo, and its Representative Director and President is Takamura Masato (髙村正人). Ridge-i is headquartered in Chiyoda-ku, Tokyo, and its Representative Director and President is Yanagihara Naofumi (柳原尚史). Established in July 2016, Ridge-i has capital of ¥12,400,850 and is engaged in consulting and development involving AI and deep learning technologies, product provision through joint ventures, licensing, maintenance models and in-house development, and AI analysis services using artificial satellite data.

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredSBI Securities Chat Support
CounterpartySBI SECURITIES Co., Ltd., Ridge-i, Inc.
Counterparty overviewSBI Securities is headquartered in Minato-ku, Tokyo, and its Representative Director and President is Takamura Masato (髙村正人). Ridge-i is headquartered in Chiyoda-ku, Tokyo, and its Representative Director and President is Yanagihara Naofumi (柳原尚史). Established in July 2016, Ridge-i has capital of ¥12,400,850 and is engaged in consulting and development involving AI and deep learning technologies, product provision through joint ventures, licensing, maintenance models and in-house development, and AI analysis services using artificial satellite data.
Relationship with the CompanySBI Securities and Ridge-i jointly developed the service. Ridge-i is an equity-method affiliate of SBI Holdings.
Launch dateLaunched on 30 October 2026 (actual)
Applicable areaCustomer support for SBI Securities login-related inquiries
Items this document does not state (12)
Contract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To resolve login-related inquiries more quickly while ensuring both security and convenience.

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SBI Securities and Ridge-i launch jointly developed generative AI chat service on 30 October 2026 | Ridge-i Inc. (5572) timely disclosure | Komori