Risk of Loss of Trust Due to Quality Issues and Product Defects
First written in FY2021. 1 of 2 entries say "Mitigated", first in FY2024. Latest entry: FY2024.
The whole theme swung hardest in 2026: 2 of 6 companies on the "Worse" side.
11 other companies' latest entry also says "Mitigated".
- FY2024MitigatedAnnual report
「Based on the slogan “Quality is the mirror of the company; each individual is responsible,” the company has established quality policies including “always providing quality that earns customers' trust and satisfaction” and “reducing all nonconformities arising in each process while complying with applicable laws and regulations.” It is implementing various initiatives, including strengthening internal quality audits.」
In response to the risk of quality issues, the company has implemented specific measures, including formalizing its quality policies and strengthening internal quality audits. - FY2021First statedAnnual report
「The Group supplies steel products to customers. If defects are found in its products and quality issues arise, customers and others may demand replacement products or compensation. This could also adversely affect the Group's results and financial position through loss of confidence in the Group or its products and a resulting decline in sales.」
The company identified quality issues for the first time as a standalone business risk that could lead to compensation, delivery of replacement products, loss of confidence and lower sales. Measures include strengthening internal quality audits.