Niterra (5334) · PolicyRestated
Customer focus and continuous improvement in customer satisfaction and quality
First written in FY2016. 1 of 2 entries say "Restated". Latest entry: FY2019.
2entries
4years
0from disclosures
How it moved
Same theme, other companies
Driving Continued Customer Use and Strengthening the Growth Foundation Through Customer Satisfaction and Quality ImprovementA theme 32 companies write about · 0 as a headwind · 32 as a tailwind
The whole theme swung hardest in 2026: 1 of 11 companies on the "Worse" side.
23 other companies' latest entry also says "Restated".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 32 companies compared. The sentences above are computed from all 32.Full recordFilings, disclosures and news, newest first
- FY2019RestatedAnnual report
「当社グループは、「良品主義」「総員参加」のもと、創意工夫・改善という変化を積み重ね、顧客視点に立ち「良い品質」の商品をお届けすることで、今日の日本特殊陶業グループを作り上げてまいりました。」
顧客視点で良い品質を提供するという顧客重視の基本姿勢が継続している。 - FY2016First statedAnnual report
「今後もこの基本を忘れず、今迄以上に、顧客のニーズに耳を傾け、そのニーズを正しく捉えた上で、そのニーズの本質を捉えた製品を供給できる企業となり、顧客満足度の絶え間なき向上を実現します。」
創意工夫・改善と「良い品質」の提供を基礎に、顧客ニーズの把握と顧客満足度向上を継続方針としている。