Corrective action for inappropriate delivery inspections and strengthening of the quality management system
First written in FY2018. 5 of 7 entries say "Advanced", first in FY2019. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「The quality objective for fiscal 2026 calls for continuing activities to improve operational quality and the corporate culture without easing efforts, while adding a perspective that values how new products and services to be commercialized in the future are used in the market and what customers expect, so that the company can provide the value customers seek. Fiscal 2026 Quality Objective: “Improve operational overburden, waste and variability, and meet customer expectations by taking into account how customers use our products and services.”」
In addition to continuing QRE-P and the quality activity rules, the company has incorporated actual use of new products and services and customer expectations into its quality objectives. The target of 0 serious accidents also remains in place. - FY2025RestatedAnnual report
「The quality objective for fiscal 2025 is to continue the objective set for fiscal 2024.」
The company continues the company-wide rollout of the 4 quality activities, the 6 qualities, and QRE-P, maintaining the quality objective of 0 serious accidents for fiscal 2025. - FY2024AdvancedAnnual report
「To reduce quality risks, we have established rules for 4 quality activities and defined 6 qualities to be observed. We continue to promote company-wide rollout of these principles and methods through QRE-P (Quality Risk Elimination - Process), a procedure for eliminating quality risks more effectively during the commercialization process from product planning through mass production.」
The company continues to roll out QRE-P, the 4 quality activities, and the 6 qualities company-wide, and has set a target of 0 serious accidents as its quality objective for fiscal 2024. - FY2023AdvancedAnnual report
「To strengthen quality improvement and risk elimination and ensure product safety, we have established rules for 4 quality activities and defined 6 qualities to be observed. We are promoting company-wide rollout of these principles and methods through QRE-P (Quality Risk Elimination - Process), a procedure for eliminating quality risks more effectively during the commercialization process from product planning through mass production.」
Quality management is being made more concrete, progressing from rules for conventional quality activities to 4 quality activities, 6 qualities, QRE-P, and a company-wide quality compliance program. - FY2021AdvancedAnnual report
「To respond appropriately to increasingly sophisticated and diverse customer quality requirements, we have established rules for 4 quality activities: ① confirming the quality requirements to be observed from development through production launch and when changing manufacturing processes; ② conducting design reviews (DR) of product designs; ③ monitoring and sharing information on manufacturing defects and market complaints; and ④ considering measures for serious quality issues. At the operational level, we are promoting activities to improve the effectiveness of quality management, including rolling out company-wide a quality risk elimination process that strengthens business processes to improve quality and eliminate risk.」
With respect to quality compliance, the company has established rules for 4 quality activities and rolled out the quality risk elimination process company-wide. - FY2019AdvancedAnnual report
「With respect to quality compliance, in light of the lessons learned from inconsistencies in delivery inspections for products such as insulators, we have revised our internal regulations to clarify the quality compliance obligations of directors and employees. We are also strengthening activities from a quality management perspective by having top management lead quality activities and the Quality Committee provide direct guidance, and by thoroughly implementing quality training for management and employees.」
In response to inconsistencies in delivery inspections, the company has revised its internal regulations and implemented direct guidance from the Quality Committee and top management, as well as quality training. - FY2018First statedAnnual report
「We immediately began corrective action, confirmed that the products concerned had no quality issues, and explained the matter to customers and reported it to the relevant authorities. The appropriateness of our response, including quality verification by external experts, has been reviewed and evaluated by a committee comprising outside directors. We will continue to strengthen our quality management system and raise awareness of compliance, working to prevent recurrence.」
The company describes new measures including corrective action for cases in which delivery inspections were not properly conducted, product verification, explanations to customers and authorities, verification by external experts, and recurrence-prevention measures.