Reputational Risk from Inappropriate Posts and Online Backlash
First written in FY2022. 2 of 4 entries say "Worsened", first in FY2024. Latest entry: FY2026-H1.
The whole theme swung hardest in 2025: 4 of 21 companies on the "Worse" side.
0 other companies' latest entry also says "Worsened".
- FY2026-H1WorsenedAnnual report
「While the spread of generative AI is broadening the base of creative activity, concerns have also been raised about the increase in spam content and copyright issues, making it increasingly important to ensure the platform's reliability and safety.」
In addition to the existing risks of inappropriate content and misinformation associated with generative AI, the company explicitly identifies the increase in spam content and copyright issues, and emphasizes the importance of ensuring reliability and safety. - 2026-05-26MitigatedOther Disclosures
「We also implemented defamation filtering. AI periodically checks incoming questions, and note's operations team reviews and deletes those deemed inappropriate.」
AI filtering and operational review and deletion were added to address defamation and spam in the Q&A box. - FY2024WorsenedAnnual report
「As generative AI becomes more widespread, the risk of automatically generating and posting malicious inappropriate content and misinformation is also increasing.」
In addition to the existing risks of inappropriate posts, defamation, and online backlash, the company newly identifies the automatic generation and posting of inappropriate content and misinformation by generative AI as a risk. - FY2022First statedAnnual report
「If the company is unable to respond adequately to inappropriate posts, reputation risk could arise from complaints, online dissemination, reports, and resulting online backlash, which could affect the company's business development, financial position, and operating results.」
The company cites its terms of use, community guidelines, AI and machine learning, customer support, and handling of reports as measures to address this risk.