Declining Credibility of Word-of-Mouth Marketing
First written in FY2022. 2 of 4 entries say "Restated". Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025RestatedAnnual report
「Because Article 66, Paragraph 1 of the Pharmaceuticals and Medical Devices Act and Article 65, Paragraph 1 of the Health Promotion Act state that the regulations apply to “any person,” our advertising and post-review system uses a proprietary generative-AI tool to broadly identify posts that may potentially violate laws. Posts flagged by the tool are subject to internal review and, where necessary, review by lawyers, in an effort to ensure that the system is fully effective.」
The company continues to maintain word-of-mouth marketing reliability through member screening, legal and guideline information, a generative-AI review tool, and internal and legal checks, while reiterating risks from declining trust and controversies. - FY2024MitigatedAnnual report
「We improved operational efficiency by developing and implementing a generative-AI tool that checks whether posts by Trami members on SNS platforms violate the Pharmaceuticals and Medical Devices Act or other laws.」
The company developed and implemented a generative-AI tool to check Trami members' SNS posts for legal compliance, improving review efficiency and supporting reliability. - FY2023RestatedAnnual report
「We establish standards for member screening, including screening of post content, and a structure for operating a sound member organization. However, if changes in various factors weaken trust with members, if we cannot secure enough members who match client-company needs, or if members fail to comply with advertising-review standards or become involved in controversies outside our advertising projects, creating situations that are difficult for us to manage, our operating results and financial position could be affected.」
The company maintains reliability through member screening, providing legal and guideline information, advertising and post-review tools, and internal and legal checks, while reiterating the risks of declining trust and other incidents. - FY2022First statedAnnual report
「If changes in various factors weaken trust with members, if we cannot secure enough members who match client-company needs, or if members fail to comply with advertising-review standards or become involved in controversies outside our advertising projects, creating situations that are difficult for us to manage, our operating results and financial position could be affected.」
The company identifies weakened member trust, insufficient member recruitment, violations of advertising-review standards and controversies as risks to the reliability of word-of-mouth marketing.