Remediation and compensation measures for defects in ASRock products
First written in FY2019-Q3. 1 of 3 entries say "Advanced", first in FY2019. Latest entry: FY2020-Q1.
No other company in this theme has enough history to compare yet.
- FY2020-Q1RestatedAnnual report
「The company is taking appropriate measures and responses, including repair work, for the affected properties」
The company continues to take measures and responses, including repair work, for properties affected by ASLOC product defects. No new completed work or other results have been disclosed. - FY2019AdvancedAnnual report
「The cause of this matter was the shutdown of the No. 2 production line at the company’s Saitama Plant due to a breakdown that occurred on 1 August 2018, together with inadequate setting of the manufacturing conditions resulting from the shutdown. The company has provided individual explanations to the owners and other relevant parties of the affected properties and is currently taking appropriate measures and responses based on the customers’ wishes.」
The company identified the causes of the ASLOC defects as a production-line breakdown and inadequate setting of the manufacturing conditions, and is proceeding with explanations and repairs and other responses for each property. - FY2019-Q3First statedAnnual report
「The company will proceed with appropriate measures and responses based on the individual wishes of the owners and other relevant parties connected with the affected properties.」
The company explicitly stated for the first time that it would proceed with repairs and other measures and responses for properties affected by product defects, based on the wishes of owners and other relevant parties.