Announced details
Implementation at 44 properties nationwide operated by Tokyu Hotels & Resorts
Service implementation and provision relationship. No capital or personnel relationship is stated.
Head office: Shibuya-ku, Tokyo; President: Takei Takashi (武井隆); operates numerous brands in Japan and overseas and provides accommodation, restaurant, banquet and other services
44 properties nationwide
The company says it will promote revenue maximization and greater operational efficiency, but no specific financial impact has been disclosed.
The company does not address Contract Value / Offering price.
Implementation and service recipient. The systems have been introduced at 44 properties nationwide operated by Tokyu Hotels & Resorts.
| Item | Details |
|---|---|
| Names of Products / Services Covered | tripla Book, tripla Connect, tripla Analytics |
| Counterparty | Tokyu Hotels & Resorts Co., Ltd. |
| Counterparty overview | Head office: Shibuya-ku, Tokyo; President: Takei Takashi (武井隆); operates numerous brands in Japan and overseas and provides accommodation, restaurant, banquet and other services |
| Relationship with counterparty | Implementation and service recipient. The systems have been introduced at 44 properties nationwide operated by Tokyu Hotels & Resorts. |
| Relationship with the Company | Service implementation and provision relationship. No capital or personnel relationship is stated. |
| Launch date | 16 June 2026 (announced as the service launch date) |
| Applicable area | Accommodation, Restaurants and food and beverage, Banquets, Customer management, Marketing |
| Location scale | 44 properties nationwide |
| Usage history | Implementation at 44 properties nationwide operated by Tokyu Hotels & Resorts |
| Impact on Business Performance | The company says it will promote revenue maximization and greater operational efficiency, but no specific financial impact has been disclosed. |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Performance data for accommodation, restaurants, banquets and other services had been managed separately, making it difficult to obtain a centralized view of customer information. Vendor lock-in with the existing systems was also an issue. The implementation is intended to provide consistent service, more accurate marketing, revenue maximization and greater operational efficiency.