Poper (5134) · PolicyRestated
Clarification of the Calculation Basis for the Customer Churn Rate
First written in FY2024-Q2. 1 of 2 entries say "Restated". Latest entry: FY2025-H1.
2entries
2years
0from disclosures
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Changes to Definitions and Disclosure Methods for Key KPIs of Core ServicesA theme 11 companies write about · 0 as a headwind · 0 as a tailwind
6 other companies' latest entry also says "Restated".
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Full recordFilings, disclosures and news, newest first
- FY2025-H1RestatedAnnual report
「The “customer churn rate” is the average monthly churn rate for the most recent 12 months, based on the monthly churn rate calculated as the number of paid-contract companies that cancelled during the month divided by the number of paid-contract companies as of the end of the previous month.」
The company continues to pursue a policy of clarifying the basis for calculating customer churn as the average monthly churn rate for the most recent 12 months. - FY2024-Q2First statedAnnual report
「The company has changed the description from the previous note to clarify the basis for calculating the churn rate. The change has no impact on the published figures.」
The basis for calculating the customer churn rate was clarified as the average monthly churn rate for the most recent 12 months, calculated using the number of companies cancelling during the month and the number of companies at the end of the previous month. The company stated that there was no impact on the published figures.