Announced details
Customer service at optical, hearing-aid and contact-lens stores; communication with foreign customers; vision testing and after-sales service
The number of foreign customers increased by approximately 10 times compared with before the introduction.
Introduced at 26 locations in Saitama Prefecture (as of August 2026). The current introduction covers 2 stores.
A business relationship in which アイジャパン株式会社 introduced and adopted テリロジーサービスウェア’s “みえる通訳.” Capital and personnel relationships: not disclosed.
Head office: Saitama City, Saitama Prefecture; Representative Director and Executive Officer, President: Sawada Yasuyuki (澤田泰行). Operates 38 アイメガネ optical, hearing-aid and contact-lens stores, primarily in Saitama Prefecture.
アイメガネ Shin-Koshigaya store (Koshigaya City) and アイメガネ Equia Yatsuka store (Soka City)
The increase in foreign customers is described as a source of revenue, but the specific impact on sales and profit has not been disclosed.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | "みえる通訳" multilingual video interpreting service |
| Counterparty | アイジャパン株式会社 (アイメガネ) |
| Counterparty overview | Head office: Saitama City, Saitama Prefecture; Representative Director and Executive Officer, President: Sawada Yasuyuki (澤田泰行). Operates 38 アイメガネ optical, hearing-aid and contact-lens stores, primarily in Saitama Prefecture. |
| Relationship with the Company | A business relationship in which アイジャパン株式会社 introduced and adopted テリロジーサービスウェア’s “みえる通訳.” Capital and personnel relationships: not disclosed. |
| Launch date | June 2026 (actual; service began after the trial period) |
| Applicable area | Customer service at optical, hearing-aid and contact-lens stores; communication with foreign customers; vision testing and after-sales service |
| Location | アイメガネ Shin-Koshigaya store (Koshigaya City) and アイメガネ Equia Yatsuka store (Soka City) |
| Location scale | Introduced at 2 stores. アイメガネ operates 38 stores. |
| Quantitative Effects | The number of foreign customers increased by approximately 10 times compared with before the introduction. |
| Usage history | Introduced at 26 locations in Saitama Prefecture (as of August 2026). The current introduction covers 2 stores. |
| Impact on Business Performance | The increase in foreign customers is described as a source of revenue, but the specific impact on sales and profit has not been disclosed. |
Items this document does not state (7)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The service enables staff to explain the value of eyewear carefully through human interpreters, improving customer service and information delivery for foreign customers.