Increasing LTV Through Cross-Selling and Upselling
First written in FY2024. 2 of 5 entries say "Advanced", first in FY2025. Latest entry: FY2026.
6 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「We will build a structure that goes beyond providing one-off solutions to customer challenges, supporting customers through a customer success framework in line with their growth stage.」
The Company continues to present its policy of increasing LTV through cross-selling and upselling as ongoing support through customer success. - 2026-08-14AdvancedEarnings
「Going forward, in addition to further expanding recruitment services in areas such as mobility and the construction industry, we will promote cross-selling by sharing customer bases and coordinating sales expertise between the two businesses, working to expand sustainable deal acquisition and create synergies across the group.」
In addition to its previous cross-selling policy centered on Video Cloud and Raise, the company is expanding its focus to sharing customer bases and coordinating sales expertise between the DX and HR businesses. - FY2026-H1RestatedAnnual report
「We provide DX consulting services using video-viewing data extracted from Video Cloud and Raise, as well as customers’ marketing data. Based on the accumulated data, we visualize customer issues and conduct cross-selling, while flexibly proposing solutions tailored to customer needs in addition to digital marketing.」
The Company continues to visualize customer challenges based on Video Cloud and Raise data and to make cross-selling proposals tailored to customer needs. - FY2025AdvancedAnnual report
「We believe our competitive advantage lies in visualizing customer challenges based on accumulated data and conducting cross-selling, as well as in our ability to flexibly propose solutions tailored to customer needs, not limited to digital marketing.」
The Company explicitly presents visualizing customer challenges and cross-selling using Video Cloud and Raise data as its actual service delivery model. - FY2024First statedAnnual report
「We will strengthen our cross-selling and upselling initiatives, deliver DX for all small and medium-sized enterprises, and seek to increase LTV (Note 2).」
The Company presents the pursuit of customer DX and higher LTV through cross-selling and upselling multiple solutions as a standalone strategy.