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Financial results presentation5038eWeLL Co.,Ltd.Information and Communications, Services and Others

Summary Transcript of Q&A from the Financial Results Briefing for the Second Quarter of the Fiscal Year Ending December 2026

The Q&A session outlined the pricing policy for the new AI Home Nursing Scoring service, its exclusion from the medium-term management plan, investment related to AI, and targets for contract volume and NRR. It also explained that the gross profit margin has been declining because of higher costs and that price increases are under consideration.

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50Recurring
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Wording
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Contents of this document

Summary of Q&ASecond quarter of the fiscal year ending December 20269 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Gross Profit MarginTrending downward. The specific margin and year-on-year change are not disclosed
What the company explained in this material
Key points of the Q&AKey questions raised by investors at the briefing and the company's answers
  1. Pricing and number of users for AI Home Nursing Scoring
  2. Inclusion of the new service in the medium-term management plan
  3. Revenue growth by customer category and support measures
  4. Medium-term NRR target
  5. Effect of iBow adoption on visit volume
  6. Billable contracts and pricing structure for AI Visit Scheduling and Routing
  7. Consideration of price revisions
  8. Risk of competitors following with AI offerings
  9. Inquiries and switching following revisions to medical service fees
  10. Long-term growth strategy and investment areas
  11. Cash and deposits, M&A and shareholder return policy
  12. Investor relations activities
  13. Percentage of women in management and executive positions
New initiatives
  • Development and provision of AI Home Nursing Scoring
  • Increased investment in AI development
  • Strengthening the customer success and sales organizations
  • Recruitment and team formation for けあログっと
  • Consideration of whether to revise prices, which services would be affected and the timing
  • Expansion of video communications and IR fairs and briefings
Key KPIsA metric the company considers important as a management benchmark.
  • NRR108.0 %
  • NRR target110 or higher
  • AI Visit Scheduling and Routing services to begin billing in July246 Engagements
  • Expected period-end contracts for AI Visit Scheduling and Routing400 Approximately contracts
  • Annual meetings with institutional investors200 Approximately contracts
  • Annual press release target40 Cases or more
Unit price and quantity metricsThese figures show sales broken down by price and volume.
  • Indicative consulting fee for AI Home Nursing Scoring30,000–50,000
  • Revenue per visit at a home nursing station¥8,500
  • Average monthly visits500 visits/station
  • Indicative nationwide monthly visits400～500
  • Model visits per nurse6 Appointments/day
  • Industry-standard model4 Appointments/day
Medium-term management plan targets
  • TargetRevenue of more than ¥6 billion
    Target fiscal year2,028
  • Target50% market share
    Target fiscal year2,040
  • TargetNRR of 110% or higher
    Target fiscal yearMedium term
Market Size / Share
Targeting a 50% market share in 2040. The current market size and share are not disclosed
Number of employees
Number of Employees118 people
Changes during the period and hiring planPlans to recruit over the medium to long term the personnel needed for the new けあログっと care-log service
Annual Dividend
Dividend increases have continued since listing. The specific amount is not disclosed
Acquisition of treasury shares
Considering flexible options based on stock market conditions, liquidity and capital efficiency. The amount, number of shares and period are not disclosed
Contents of this document
ItemDetails
Document typeSummary of Q&A
Fiscal Period CoveredSecond quarter of the fiscal year ending December 2026
Gross Profit MarginTrending downward. The specific margin and year-on-year change are not disclosed
Key KPIsIndicator name NRR / Value 108.0 % / Year on year against the same period last year Not disclosed, Indicator name NRR target / Value 110 or higher / Year on year against the same period last year Not disclosed, Indicator name AI Visit Scheduling and Routing services to begin billing in July / Value 246 Engagements / Year on year against the same period last year Not disclosed, Indicator name Expected period-end contracts for AI Visit Scheduling and Routing / Value 400 Approximately contracts / Year on year against the same period last year Not disclosed, Indicator name Annual meetings with institutional investors / Value 200 Approximately contracts / Year on year against the same period last year Not disclosed, Indicator name Annual press release target / Value 40 Cases or more / Year on year against the same period last year Not disclosed
Unit price and quantity metricsIndicator name Indicative consulting fee for AI Home Nursing Scoring / Value 30,000–50,000, Indicator name Revenue per visit at a home nursing station / Value ¥8,500, Indicator name Average monthly visits / Value 500 visits/station, Indicator name Indicative nationwide monthly visits / Value 400～500, Indicator name Model visits per nurse / Value 6 Appointments/day, Indicator name Industry-standard model / Value 4 Appointments/day
Number of employeesNumber of Employees 118 people / Changes during the period and hiring plan Plans to recruit over the medium to long term the personnel needed for the new けあログっと care-log service
Medium-term management plan targetsTarget Revenue of more than ¥6 billion / Target fiscal year 2,028, Target 50% market share / Target fiscal year 2,040, Target NRR of 110% or higher / Target fiscal year Medium term
Annual DividendDividend increases have continued since listing. The specific amount is not disclosed
Acquisition of treasury sharesConsidering flexible options based on stock market conditions, liquidity and capital efficiency. The amount, number of shares and period are not disclosed
Market Size / ShareTargeting a 50% market share in 2040. The current market size and share are not disclosed
Key points of the Q&APricing and number of users for AI Home Nursing Scoring, Inclusion of the new service in the medium-term management plan, Revenue growth by customer category and support measures, Medium-term NRR target, Effect of iBow adoption on visit volume, Billable contracts and pricing structure for AI Visit Scheduling and Routing, Consideration of price revisions, Risk of competitors following with AI offerings, Inquiries and switching following revisions to medical service fees, Long-term growth strategy and investment areas, Cash and deposits, M&A and shareholder return policy, Investor relations activities, Percentage of women in management and executive positions
New initiativesDevelopment and provision of AI Home Nursing Scoring, Increased investment in AI development, Strengthening the customer success and sales organizations, Recruitment and team formation for けあログっと, Consideration of whether to revise prices, which services would be affected and the timing, Expansion of video communications and IR fairs and briefings
Items this document does not state (19)
Net SalesOperating profitOrdinary incomeNet incomeOperating profit marginSelling, general and administrative expensesResults for the three months of the current quarterFull-year earnings forecastProgress against full-year forecastSelf-assessment against the planSegment resultsBreakdown of Factors Affecting the ChangeNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookFinancial targetsPayout ratioCapital expendituresOrders received and order backlog

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Revenue from the new service has not been incorporated into the medium-term management plan and is positioned as an upside factor. In terms of performance, the company explained that the gross profit margin has been trending downward because of higher personnel, outsourcing and server costs.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Summary Transcript of Q&A from the Financial Results Briefing for the Second Quarter of the Fiscal Year Ending December 2026 | eWeLL Co.,Ltd. (5038) timely disclosure | Komori