Worth reading
66In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Mixed performance
Direction inferred from the company’s description.Scale
26.5
Year-on-year revenue growth (%)Wording
Conditional
How definitive the wording is.Contents of this document
Summary of Q&AFirst quarter of the fiscal year ending December 202611 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales9.53 Hundreds of millions of yen+26.5%
Operating profit4.34 Hundreds of millions of yen+15.3%
Gross Profit Margin
Rate75.0%
Operating profit margin
Rate45.5%
Year-on-year change (points)50.0% in the same period of the previous year. The profit margin in the same period of the previous year was high because cost of sales was kept down in the first half of that year
Full-year earnings forecast
Net Sales
42.77 Hundreds of millions of yen
Operating profit
19.27 Hundreds of millions of yen
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales22.3%
Operating profit22.5%
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Generally in line with expectations and progressing smoothlyKey points of the Q&AKey questions raised by investors at the briefing and the company's answers
- July target of 200 users for AI Visit Scheduling and Routing: already approximately 500 users have used the service, and achievement of the target is expected through conversion to paid contracts and a higher attach rate among newly active customers
- iBow Board and AI Visit Scheduling and Routing: individual contracts are possible, but the basic policy is to offer them as a package
- Customer evaluations of iBow Board: customers value its usefulness for real-time management decisions without the need to import additional data
- Competitive advantages: the company’s strengths are its approximately 100 million cumulative real-world operational data points and integrated provision of services
- Reasons for cancellations: half were attributable to factors on the operator side, such as business closures and suspensions. Cancellations due to dissatisfaction with the service were limited
- Relationship with the medium-term management plan: approximately 26% growth is planned for the current fiscal year, and the first quarter progressed smoothly
- Hiring plan: generally in line with the plan, with a focus on customer-facing functions such as sales, development, and BPaaS
- Statutory training revenue: the policy is to acquire new contracts throughout the year, rather than simply bringing revenue forward into the second quarter
- Shareholder returns: growth investment will remain the top priority, while the acquisition of treasury shares will continue to be considered as a flexible option
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
Higher gross profit from increased revenue, control of selling, general and administrative expenses, and higher base-pay increase and recruitment expenses
Increase in operating profit
0.57 Hundreds of millions of yen
New initiatives
- Released the management support dashboard “iBow Board” in February 2026
- Billing for “AI Visit Scheduling and Routing” is scheduled to begin in July 2026
- Management support service provided as a package combining AI Visit Scheduling and Routing with iBow Board
- Growth investment in AI development, the data platform, talent acquisition, and the expansion of BPaaS operations
Key KPIsA metric the company considers important as a management benchmark.
- Number of contracted stations3,633 EngagementsYear on year against the same period last year14.0%
- Average monthly revenue per customer¥8.79 10,000Year on year against the same period last year5.0%
- MRR churn rate0.19 %Year on year against the same period last yearSlightly higher year on year
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Average monthly revenue per customer: ¥87,900, up 5.0% year on yearSegment results
Cloud
Net Sales
8.2 Hundreds of millions of yen
Year on year against the same period last year26.1%
BPaaS
Net Sales
1.3 Hundreds of millions of yen
Year on year against the same period last year37.6%
Medium-term management plan targets
2028Operating profit of more than ¥6 billion and revenue of more than ¥6 billion
204050% market share
Market Size / Share
The number of home-visit nursing stations nationwide is expected to be published around July, so the market share as of the end of the first quarter could not be calculated or disclosedNumber of employees
Number of Employees118 People
Changes during the period and hiring planHiring will be focused primarily on customer-facing functions, including sales, support, and BPaaS
Acquisition of treasury shares
Resolved in February 2026. The amount, number of shares, and period of the acquisition program are Not disclosed| Item | Details |
|---|---|
| Document type | Summary of Q&A |
| Fiscal Period Covered | First quarter of the fiscal year ending December 2026 |
| Net Sales | 9.53 Hundreds of millions of yen (YoY +26.5%) |
| Operating profit | 4.34 Hundreds of millions of yen (YoY +15.3%) |
| Gross Profit Margin | Rate 75.0% / Year-on-year change (points) Not disclosed |
| Operating profit margin | Rate 45.5% / Year-on-year change (points) 50.0% in the same period of the previous year. The profit margin in the same period of the previous year was high because cost of sales was kept down in the first half of that year |
| Full-year earnings forecast | Net Sales 42.77 Hundreds of millions of yen / Operating profit 19.27 Hundreds of millions of yen |
| Progress against full-year forecast | Net Sales 22.3% / Operating profit 22.5% |
| Self-assessment against the plan | Generally in line with expectations and progressing smoothly |
| Segment results | Cloud Net Sales 8.2 Hundreds of millions of yen / Year on year against the same period last year 26.1% / BPaaS Net Sales 1.3 Hundreds of millions of yen / Year on year against the same period last year 37.6% |
| Breakdown of Factors Affecting the Change | Increase in operating profit 0.57 Hundreds of millions of yen / Factors Higher gross profit from increased revenue, control of selling, general and administrative expenses, and higher base-pay increase and recruitment expenses |
| Key KPIs | Indicator name Number of contracted stations / Value 3,633 Engagements / Year on year against the same period last year 14.0%, Indicator name Average monthly revenue per customer / Value ¥8.79 10,000 / Year on year against the same period last year 5.0%, Indicator name MRR churn rate / Value 0.19 % / Year on year against the same period last year Slightly higher year on year |
| Unit price and quantity metrics | Average monthly revenue per customer: ¥87,900, up 5.0% year on year |
| Number of employees | Number of Employees 118 People / Changes during the period and hiring plan Hiring will be focused primarily on customer-facing functions, including sales, support, and BPaaS |
| Medium-term management plan targets | 2028 Operating profit of more than ¥6 billion and revenue of more than ¥6 billion / 2040 50% market share |
| Acquisition of treasury shares | Resolved in February 2026. The amount, number of shares, and period of the acquisition program are Not disclosed |
| Market Size / Share | The number of home-visit nursing stations nationwide is expected to be published around July, so the market share as of the end of the first quarter could not be calculated or disclosed |
| Key points of the Q&A | July target of 200 users for AI Visit Scheduling and Routing: already approximately 500 users have used the service, and achievement of the target is expected through conversion to paid contracts and a higher attach rate among newly active customers, iBow Board and AI Visit Scheduling and Routing: individual contracts are possible, but the basic policy is to offer them as a package, Customer evaluations of iBow Board: customers value its usefulness for real-time management decisions without the need to import additional data, Competitive advantages: the company’s strengths are its approximately 100 million cumulative real-world operational data points and integrated provision of services, Reasons for cancellations: half were attributable to factors on the operator side, such as business closures and suspensions. Cancellations due to dissatisfaction with the service were limited, Relationship with the medium-term management plan: approximately 26% growth is planned for the current fiscal year, and the first quarter progressed smoothly, Hiring plan: generally in line with the plan, with a focus on customer-facing functions such as sales, development, and BPaaS, Statutory training revenue: the policy is to acquire new contracts throughout the year, rather than simply bringing revenue forward into the second quarter, Shareholder returns: growth investment will remain the top priority, while the acquisition of treasury shares will continue to be considered as a flexible option |
| New initiatives | Released the management support dashboard “iBow Board” in February 2026, Billing for “AI Visit Scheduling and Routing” is scheduled to begin in July 2026, Management support service provided as a package combining AI Visit Scheduling and Routing with iBow Board, Growth investment in AI development, the data platform, talent acquisition, and the expansion of BPaaS operations |
Items this document does not state (12)
Ordinary incomeNet incomeSelling, general and administrative expensesResults for the three months of the current quarterNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookFinancial targetsAnnual DividendPayout ratioCapital expendituresOrders received and order backlog
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The increase in revenue was attributable to information dissemination centered on free seminars, upselling to existing customers, capturing demand for statutory training, and acquiring new customers. On the profit side, in addition to higher revenue, selling, general and administrative expenses did not increase as much as anticipated, although server costs associated with the free provision of AI-related services and recruitment and base-pay increase expenses were incurred.
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