Creating new value through the use of digital technologies
First written in FY2020-Q3. 10 of 13 entries say "Advanced", first in FY2020. Latest entry: 2026-09-01.
0 other companies' latest entry also says "Cited as achieved".
- FY2026ReframedAnnual report
「Viewing the rapid advances in AI technology in recent years as an opportunity, the company will promote DX/AX (digital transformation/AI transformation) and work to enhance its management processes.」
The company expanded its focus from creating customer and operational value through conventional DX to DX/AX, centralizing customer, business and human resources data and applying AI-based analysis and forecasting across the management process. - FY2025AdvancedAnnual report
「More than 4,000 people completed DX literacy training" "Expanded adoption of Drive On (app), which enhances customer experience value (more than 11 million downloads)」
As part of its DX talent development, more than 4,000 people completed the training, while Drive On downloads increased from 8 million to 11 million. - FY2024AdvancedAnnual report
「As of March 2024, Drive On had expanded to 8 million downloads.」
Drive On expanded to 8 million downloads, increasing customer touchpoints for Smart Yorozuya initiatives based on the SS network. - FY2023AdvancedAnnual report
「In domestic sales, the company is actively rolling out the Drive On app, released in November 2021, to maintain and expand businesses leveraging the SS network, an asset of the Idemitsu Group. Drive On is the foundation of Smart Yorozuya, from which the company will link customers to the PIT in plus car maintenance booking management system, Auto Flat personal car leasing and Rakuraku Anshin Shaken vehicle inspections. From November 2022, the app also included the Mobile Drive Pay payment function, enabling customers to book maintenance, pay for fuel and use coupons through Drive On alone.」
The company integrated maintenance bookings, car leasing, vehicle inspections and payment functions around Drive On, formalizing digital and mobility initiatives for the SS network. - FY2022AdvancedAnnual report
「In domestic sales, to maintain and expand businesses leveraging the SS network, an asset of the Idemitsu Group, the company will roll out smart initiatives based on the new Drive On app and the PIT in plus/SEIBIS car maintenance booking management system, as well as mobility initiatives such as Rakuraku Anshin Shaken and Auto Flat, a personal car leasing service, to make service stations maintenance hubs for all types of mobility.」
The company translated the use of digital technologies into customer and mobility initiatives including a new app, maintenance booking management and car leasing. - FY2021AdvancedAnnual report
「From Digital for Idemitsu (business transformation) to for Customer and for Ecosystem (delivering value to customers and networks)" "1 April 2021 Obtained DX certification (DX-Ready)」
The company expanded digital transformation from internal business reform to delivering value to customers and ecosystems, and obtained DX certification on 1 April 2021. - FY2020AdvancedAnnual report
「The company will also promote digital transformation and work to develop business-model-driven operations by building next-generation energy infrastructure (Society 5.0) and using new mobility.」
The company translated digital transformation into specific initiatives for developing business models around energy infrastructure and new mobility. In the Fuel Oil business, it has also begun a demonstration project for a MaaS business using ultra-compact EVs. - FY2020-Q3First statedAnnual report
「(c) Accelerating digital transformation ・Creating new value through the use of digital technologies」
As one of its basic policies toward 2030, the company identified accelerating digital transformation and creating new value through the use of digital technologies as a standalone priority issue.