Implementing CRM Initiatives
First written in FY2021-Q3. 9 of 11 entries say "Restated". Latest entry: FY2025.
9 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「We will develop an optimal CRM strategy based on the customer lifecycle and seek to improve retention by raising customer satisfaction.」
The company continues its policy of raising customer satisfaction and retention through lifecycle-based CRM. - FY2025-H1RestatedAnnual report
「For the core HADA NATURE and sodatel products, CRM initiatives have been effective in maintaining high retention among existing customers, contributing to stable earnings.」
The company continues to maintain high retention for HADA NATURE and sodatel through CRM initiatives. - FY2024RestatedAnnual report
「We will develop an optimal CRM strategy based on the customer lifecycle and seek to improve retention by raising customer satisfaction.」
The company continues to use lifecycle-based CRM to improve customer satisfaction and retention. - FY2024-Q2RestatedAnnual report
「Detailed analysis aimed at stabilizing the customer base and improving retention, and stronger CRM initiatives」
The company continues analysis and stronger CRM initiatives to stabilize customers and improve retention. - FY2023ReframedAnnual report
「We will place maximum emphasis on proposing cross-selling with existing products and building CRM to improve LTV. We will also strengthen our call-center structure to reinforce customer touchpoints and begin efforts to reactivate dormant members.」
CRM measures have expanded to include cross-selling, higher LTV, call-center strengthening and reactivation of dormant members. - FY2022RestatedAnnual report
「We will promote repeat purchases by existing customers through various CRM initiatives.」
The company reconfirms its policy of promoting repeat purchases through CRM. - FY2022-Q3RestatedAnnual report
「We continued to promote repeat purchases by existing customers through various CRM initiatives.」
The company continues initiatives to promote repeat purchases through CRM. - FY2022-Q2RestatedAnnual report
「We will promote repeat purchases by existing customers through various CRM initiatives.」
The company reconfirms its policy of promoting repeat purchases through CRM. - FY2022-Q1RestatedAnnual report
「We will promote repeat purchases by existing customers through various CRM initiatives.」
The company reconfirms its policy of using CRM initiatives to promote repeat purchases by existing customers. - FY2021RestatedAnnual report
「Shipments increased because various CRM initiatives continued to drive growth in wholesale sales.」
CRM initiatives continued and were cited as one factor behind higher shipment volumes. - FY2021-Q3First statedAnnual report
「Implementing various CRM initiatives」
The company uses CRM initiatives as sales measures to manage customer relationships.