Risk of information leakage from holding a large volume of customer information
First written in FY2020. 2 of 4 entries say "Restated". Latest entry: FY2026.
Premier Anti-Aging moved to the "Worse" side of this theme in 2026, the same year as the typical company in this theme.
The whole theme swung hardest in 2026: 13 of 49 companies on the "Worse" side.
4 other companies' latest entry also says "Reframed".
- FY2026ReframedAnnual report
「If customer or other confidential information is leaked externally as a result of cyberattacks such as ransomware or targeted attacks, employee negligence or inadequate management by an outsourcing provider, or if operations such as order processing and shipping are interrupted by a system outage, the Group’s results may be affected by reputational damage, claims for damages and costs related to response and recovery.」
We reorganized the previous risk of customer information leaks as a cybersecurity risk encompassing ransomware, targeted attacks, inadequate oversight of outsourcing providers and system outages. We have also specified measures including zero-trust access controls, multifactor authentication, encryption, backups and vulnerability assessments. - FY2023RestatedAnnual report
「We minimize the information that needs to be held by the Group as far as possible. For example, payment information such as credit card numbers is transmitted directly from the e-commerce website to the payment processing company without passing through the Group.」
The Company continues to minimize the information it holds, transmit payment information directly to the payment processing company, restrict access, and provide employee training. - FY2021RestatedAnnual report
「We minimize the information that needs to be held by the Group as far as possible. For example, payment information such as credit card numbers is transmitted directly from the e-commerce website to the payment processing company without passing through the Group.」
The Company continues to address the risk of personal information leakage by minimizing the information it holds, transmitting payment information directly to the payment processing company, restricting access, and providing training. - FY2020First statedAnnual report
「Through its core mail-order business, the Company holds the personal information of a large number of customers.」
The Company avoids holding payment information directly and implements access restrictions and employee training.