Komori
Haba Laboratories (4925) · InitiativeRestated

Improving the efficiency of the mail-order sales order-taking system through call center consolidation

First written in FY2016. 22 of 24 entries say "Restated". Latest entry: FY2024-Q3.

24entries
9years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016 – FY2019-Q3RestatedFY2020-Q1 – FY2024-Q32016: 320162017: 320172018: 420182019: 420192020: 420202021: 320212022: 220222023: 020232024: 1
Same theme, other companies
Streamlining order processing through the establishment of a customer centerA theme 2 companies write about · 0 as a headwind · 2 as a tailwind

0 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. FY2024-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  2. FY2023-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  3. FY2022-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  4. FY2022-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  5. FY2021RestatedAnnual report

    「Orders for the core mail-order business are handled mainly by call centers in Sapporo, Hokkaido, and Fukuyama, Hiroshima.」

    The call centers in Sapporo and Fukuyama continue to be listed as order-taking locations for the mail-order business. No new developments, such as completion of the consolidation and reorganization, are explicitly stated.
  6. FY2021-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  7. FY2021-Q2RestatedAnnual report

    「There were no significant changes during the second quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  8. FY2021-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  9. FY2020RestatedAnnual report

    「Orders for the core mail-order business are handled mainly by call centers in Sapporo, Hokkaido, and Fukuyama, Hiroshima.」

    The call centers in Sapporo and Fukuyama continue to be listed as order-taking locations for the mail-order business. No new developments, such as completion of the consolidation and reorganization, are explicitly stated.
  10. FY2020-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  11. FY2020-Q2RestatedAnnual report

    「There were no significant changes during the second quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  12. FY2020-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  13. FY2019AdvancedAnnual report

    「With the decision to close the Matsusaka Call Center, fixed assets scheduled for disposal or sale have been written down to their recoverable amount, and an impairment loss of ¥11.14 million has been recorded as an extraordinary loss.」

    The company decided to close the Matsusaka Call Center and recorded an impairment loss of ¥11.14 million on related fixed assets. Specific progress has been indicated under the call-center consolidation and reorganization policy.
  14. FY2019-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  15. FY2019-Q2RestatedAnnual report

    「There were no significant changes during the second quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  16. FY2019-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  17. FY2018RestatedAnnual report

    「Orders for the core mail-order business are handled mainly by call centers in Sapporo, Hokkaido, and Fukuyama, Hiroshima.」

    The call centers in Sapporo and Fukuyama are listed as the order-taking locations for the mail-order business, but no new developments, such as completion of the consolidation and reorganization, are explicitly stated.
  18. FY2018-Q3RestatedAnnual report

    「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative consolidated third quarter under review.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  19. FY2018-Q2RestatedAnnual report

    「There were no significant changes during the second quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  20. FY2018-Q1RestatedAnnual report

    「There were no significant changes during the first quarter cumulative consolidated period to the management policies, management strategies or other matters established by our group.」

    It states that there have been no material changes to the existing management strategy, including efforts to improve the efficiency of the mail-order order-taking system through the consolidation and reorganization of call centers.
  21. FY2017-Q3RestatedAnnual report

    「We will also further consolidate call centers nationwide to improve the efficiency of the mail-order sales order-taking system.」

    Restates the plan to improve the efficiency of the mail-order sales order-taking system by consolidating call centers nationwide.
  22. FY2017-Q2RestatedAnnual report

    「We will also further consolidate call centers nationwide to improve the efficiency of the mail-order sales order-taking system.」

    Restates the plan to improve the efficiency of the mail-order sales order-taking system by consolidating call centers nationwide.
  23. FY2017-Q1RestatedAnnual report

    「We will also further consolidate call centers nationwide to improve the efficiency of the mail-order sales order-taking system.」

    Restates the plan to improve the efficiency of the mail-order sales order-taking system by consolidating call centers nationwide.
  24. FY2016First statedAnnual report

    「We will further consolidate call centers nationwide to improve the efficiency of the mail-order sales order-taking system.」

    Indicates a measure to further consolidate the existing nationwide call centers.
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Haba Laboratories's next results are scheduled for 2026-11-13. Read the earnings preview
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