Leakage of Customer, Personal, and Confidential Information
First written in FY2017. 2 of 7 entries say "Mitigated", first in FY2020. Latest entry: 2026-10-15.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- 2026-10-15MaterialisedOccurring Fact
「第三者による不正アクセスが確認され、AP 台湾の取引先企業が運営する通販サービスを利用したお客様の個人情報が外部に流出したことが判明いたしました。」
従来リスクとして開示されていた顧客情報・個人情報の漏洩が、連結子会社のCROSにおける不正アクセスおよび個人情報流出として実際に発生した。 - FY2022AdvancedAnnual report
「In developing its products, the Company works to strengthen information security by improving quality from the design stage through the coding stage, conducting reviews by technical specialists in the security field, and taking measures such as regularly conducting vulnerability assessments by third parties.」
As measures against information leakage and technology leakage risks, regular third-party vulnerability assessments have been added to product security reviews. - FY2022-Q1ReframedAnnual report
「The Company Group handles important confidential information, including customer information and personal information. If this information is leaked due to an unexpected event, including a cyberattack by a malicious third party or an information-related incident, the Company's financial position and operating results may be adversely affected by claims for damages from customers and others, loss of credibility, a decline in competitiveness against competitors resulting from the leakage of the Company's technology, and other consequences.」
In addition to the previous risk of customer and personal information leakage, the disclosure explicitly identifies reduced competitiveness resulting from the leakage of the Company's technology and information security issues involving products and services provided to customers, broadening the scope of the risk. - FY2021MitigatedAnnual report
「The Company has also implemented various measures against external intrusion and attacks, including countermeasures against cyberattacks, network management, and the introduction of security systems for controlling access to and egress from facilities, and continues to review these measures. In developing its products, the Company defines and operates development processes and quality manuals, conducts reviews by technical specialists in the security field, and works to strengthen information security in its products and services.」
Specific measures addressing information leakage risks have been described, including cyberattack countermeasures, network management, facility access systems and product security reviews. - FY2020MitigatedAnnual report
「The Company has also implemented various measures against external intrusion and attacks, including countermeasures against cyberattacks, network management, and the introduction of security systems for controlling access to and egress from facilities.」
The risk of information leakage continues, while specific measures relating to cyberattacks, networks and facility access, in addition to internal training, have been described. - FY2018RestatedAnnual report
「The Company handles customer information, personal information and confidential information. If such information is leaked, the Company's business performance may be adversely affected by claims for damages from customers and others, loss of credibility and other consequences.」
The risk of leakage of customer, personal and confidential information continues. Internal training and awareness activities are also cited as countermeasures. - FY2017First statedAnnual report
「If such information is leaked, the Company's business performance may be adversely affected by claims for damages from customers and others, loss of credibility and other consequences.」
The Company discloses the possibility of claims for damages and loss of credibility resulting from the leakage of customer, personal and confidential information as a risk.