Flexible Response to Market Changes and Customer Needs
First written in FY2016. 2 of 3 entries say "Restated". Latest entry: FY2018.
2 other companies' latest entry also says "Restated".
- FY2018RestatedAnnual report
「Leveraging our strength in gaining extensive knowledge of customers' operations through sales activities, we will have the sales, technology development and customer support divisions work closely together, share customer needs, and rapidly propose higher-quality solutions that satisfy customers. We will seek to increase sales volume for each customer while also working to win more new projects.」
Reiterates the policy of responding to customer needs and expanding sales through coordination among sales, technology development and customer support. - FY2017RestatedAnnual report
「Leveraging our strength in gaining extensive knowledge of customers' operations through sales activities, we will have the sales, technology development and customer support divisions work closely together, share customer needs, and rapidly propose higher-quality solutions that satisfy customers. We will seek to increase sales volume for each customer while also working to win more new projects.」
Coordination among the sales, technology development and customer support divisions to address customer needs is reiterated as a specific measure. - FY2016First statedAnnual report
「As a package vendor with extensive knowledge of customers' operations, we will establish a structure in which the sales, technology development and customer support divisions work closely together, accurately identify and share customer needs, and develop and rapidly implement strategic proposals ahead of competitors.」
The Company identifies coordination among the sales, technology development and customer support divisions as a specific measure.