Five Strategic Themes of the 2021–2024 Medium-Term Management Plan

「The specific strategies are as follows. 1. Innovation in existing businesses 2. Enhancing customer value 3. Creating new businesses 4. Global business expansion 5. Investment in human capital」

「Specifically, the company will pursue the following 3 strategic themes. 1. Improving profitability ① Increasing business division profit per employee through a lean operating structure ② Maintaining the proportion of profitable locations at 90% or higher ③ Reducing the employee turnover rate by improving employee satisfaction 2. Human resource development ① Advancing a personnel evaluation system with clear differentiation ② Strengthening middle managers ③ Developing employees through the 3 pillars of growth: Reaching, Amoeba Management and improved management quality ④ Raising capabilities through various training programs led by the personnel department 3. Other ① Global business expansion ② Launching new businesses ③ Pursuit of distinctiveness」

「Specifically, we will advance the following 3 strategic themes. 1. Improving profitability ① Improving productivity per employee through a lean, high-caliber operating structure ② Improving profitability by division and by business location ③ Improving employee satisfaction 2. Human-resources development ① More balanced personnel evaluations and improved compensation aligned with results ② Active personnel exchanges and dynamic organizational structuring ③ Further promotion of Reaching ④ Creating a workplace environment with open communication 3. Other ① Global business development ② Development of new businesses ③ Pursuit of distinctiveness」

「Under the medium-term management plan for 2021–2024, which began in the fiscal year ending May 2022, the Group vision is “Creating a future with more wonderful adults.” The plan places particular emphasis on human resource development and aims to achieve further growth and improve profitability through the growth of existing businesses and expansion into new areas by establishing a structure that enables the Group to use synergies effectively. Specifically, the Group will pursue the following 5 strategic themes. 1. Serious commitment to human resource development ① Dynamic organizational design and proactive personnel transfers ② Further promotion of Reaching ③ Creating an open workplace environment 2. Thorough efforts to improve profitability ① Reducing the personnel expense ratio ② Improving profitability by division and operating location ③ Reducing expenses excluding personnel expenses ～Increasing the ordinary profit margin by 1% every year through higher productivity～ 3. Global business expansion Utilizing overseas personnel and actively operating overseas 4. Pursuit of distinctiveness Developing products and services by business division 5. Development of new businesses Enhancing research institutes, holding regular study meetings and establishing a proposal system」