Customer-First Principles
First written in FY2016. 32 of 33 entries say "Restated". Latest entry: FY2026-H1.
34 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「With a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to strengthen cloud systems that combine greater operational efficiency with information security, using the latest technologies including cloud and AI technologies.」
We maintain our customer-first approach and mission and are strengthening cloud systems that combine cloud and AI technologies, operational efficiency and information security. - FY2025-H1RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction, through the integration of cloud and AI technologies and secure, reliable security,」
We maintain our customer-first approach and mission and pursue customer satisfaction through cloud and AI technologies, security, cloud systems, business services and support. - FY2024RestatedAnnual report
「With a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and will work to plan and develop cloud systems and business services, and provide support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies, through the integration of AI technologies, the integration of no-code and low-code tools, other advanced technologies, and world-class security.」
We maintain a customer-first approach, linking it to the provision of cloud systems and business services using AI, no-code and low-code integration, and security. - FY2024-Q3RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies, while undertaking initiatives to support companies in achieving digital transformation.」
We continue to uphold a customer-first approach, linking it to our mission, the development of cloud systems and business services, the provision of support, and support for companies' digital transformation. - FY2024-Q2RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies,」
We continue to uphold our customer-first approach and mission and pursue customer satisfaction through the provision of highly convenient and reliable cloud systems, business services and support. - FY2024-Q1RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies,」
We maintain our customer-first approach and mission and continue to provide highly convenient and reliable cloud systems, business services and support. - FY2023RestatedAnnual report
「With a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and will work to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies.」
We continue to uphold a customer-first approach, linking it to our mission, the development of cloud systems and business services, and the provision of support and services. - FY2023-Q3RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission and worked to provide cloud systems, business services, support and services that offer greater convenience and reliability than ever before and deliver high satisfaction to a broad range of customers and partner companies,」
We maintain our customer-first approach and mission and continue to provide highly convenient and reliable cloud systems, business services and support. - FY2023-Q1RestatedAnnual report
「With a customer-first approach in mind, we have adopted “Innovation in Business, Inspiration for Customers” as our mission,」
While continuing to uphold a customer-first approach, we also state a new mission that explicitly refers to business innovation and inspiring customers. - FY2022RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we will continue working to provide cloud services, business services and support services that contribute to greater efficiency in corporate operations.」
We continue to uphold a customer-first approach, linking it to the provision of cloud, business and support services that contribute to greater efficiency in corporate operations. - FY2022-Q3RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we have provided cloud services, business services and support services that contribute to greater efficiency in corporate operations.」
We continue to uphold a customer-first approach, linking it to the provision of cloud, business and support services that contribute to greater efficiency in corporate operations. - FY2022-Q2RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we worked together with our sales partners to respond flexibly to changes in the corporate environment and provide cloud services, business services and support services that meet the needs of corporate operations.」
We continue to uphold a customer-first approach, linking it to collaboration with sales partners, responding to changes in the corporate environment, and providing cloud, business and support services. - FY2021RestatedAnnual report
「We have adopted “Freedom and Fairness,” “Recruitment and Education” and “Innovation and Strategy” as our basic policies, and have carried through product development with a customer-first philosophy that uses advanced IT to relentlessly pursue customer satisfaction in mind,」
We have adopted a customer-first approach as a basic policy, linking it to responding to customer requirements and providing services such as core business systems, maintenance and implementation guidance. - FY2021-Q3RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we identified changes in the corporate environment and worked to develop systems and provide services combining reliability, scalability and flexibility.」
We continue to uphold a customer-first approach, linking our response to changes in the corporate environment with system development and service delivery offering reliability, scalability and flexibility. - FY2021-Q2RestatedAnnual report
「Amid this situation, with a customer-first approach in mind, we identified changes in the corporate environment and worked to develop systems and provide services combining reliability, scalability and flexibility.」
We continue to uphold a customer-first approach, linking our response to changes in the corporate environment with system development and service delivery offering reliability, scalability and flexibility. - FY2021-Q1RestatedAnnual report
「We have also continued, with a customer-first approach in mind, to identify a broad range of user needs and work to develop systems and provide services that deliver high satisfaction.」
We continue to uphold a customer-first approach, with identifying user needs and providing highly satisfactory systems and services as priorities. - FY2020RestatedAnnual report
「Using advanced IT, we have carried through product development with a customer-first philosophy that relentlessly pursues customer satisfaction in mind,」
We continue to uphold a customer-first approach as the guiding principle for product development, service delivery and providing value to customers and partners. - FY2020-Q3RestatedAnnual report
「Amid this environment, with a customer-first approach in mind, we worked to develop products and build a support structure that broadly contributes to solving companies' challenges, centred on our strength in core business systems.」
We maintain a customer-first approach and are advancing the resolution of companies' challenges, product development and the construction of a support structure, centred on core business systems. - FY2020-Q2RestatedAnnual report
「Amid this environment, with a customer-first approach in mind, we focused on developing services using the latest technologies, centred on our strength in core business systems, in order to address broader needs related to corporate operations, and worked to strengthen our user support structure.」
We continue to uphold a customer-first approach and are advancing service development using the latest technologies, centred on core business systems, and strengthening our user support structure. - FY2020-Q1RestatedAnnual report
「Amid this environment, with a customer-first approach in mind, we focused on developing services using the latest technologies, centred on our strength in core business systems, in order to address broader needs related to corporate operations, and worked to strengthen our user support structure.」
We continue to uphold a customer-first approach and are advancing service development centred on core business systems and the strengthening of our user support structure. - FY2019RestatedAnnual report
「Using advanced IT, we have carried through product development with a customer-first philosophy that relentlessly pursues customer satisfaction in mind,」
We continue to uphold a customer-first approach as the guiding principle for product development, service delivery and providing value to customers and partners. - FY2019-Q3RestatedAnnual report
「Amid these social conditions, with a customer-first approach in mind, we worked to help solve the challenges of a broad range of customers and partner companies, plan and develop core business systems and business services that provide high satisfaction, and provide support and services.」
We continue to uphold a customer-first approach, linking the resolution of challenges faced by customers and partner companies, high satisfaction, the planning and development of core business systems and business services, and the provision of support. - FY2019-Q2RestatedAnnual report
「Amid these social conditions, with a customer-first approach in mind, we worked to plan and develop core business systems and business services that provide high satisfaction to a broad range of customers and partner companies, as well as to provide support and services.」
We continue to uphold a customer-first approach as the guiding principle for providing satisfaction to customers and partner companies, planning and developing core business systems and business services, and providing support and services. - FY2019-Q1RestatedAnnual report
「Amid this environment, with a customer-first approach in mind, we worked to plan and develop core business systems and business services that provide high satisfaction to a broad range of customers and partner companies, as well as to provide support and services.」
We continue to uphold a customer-first approach as the guiding principle for providing satisfaction to customers and partner companies, planning and developing core business systems and business services, and providing support and services. - FY2018RestatedAnnual report
「Using advanced IT, we have carried through product development with a customer-first philosophy that relentlessly pursues customer satisfaction in mind,」
We continue to uphold a customer-first approach as the guiding principle for product development, service delivery and providing value to customers and partners. - FY2018-Q3RestatedAnnual report
「Amid this economic environment, with a customer-first approach in mind, we focused on companies' operations and users' ease of use, and worked to develop products and services and build a support structure.」
We continue to uphold a customer-first approach and are advancing the development of products and services and the construction of a support structure with an emphasis on ease of use. - FY2018-Q2RestatedAnnual report
「Amid this economic environment, with a customer-first approach in mind, we focused on companies' operations and users' ease of use to help solve companies' challenges, and worked to develop products and services and build a support structure that responds flexibly to changing market needs.」
We continue to uphold a customer-first approach, with solving companies' challenges, user-friendliness and responding to market needs at the core of product and service development and support-structure development. - FY2018-Q1RestatedAnnual report
「Amid this environment, with a customer-first approach in mind, we focused on companies' operations and users' ease of use, and worked to develop products and services and build a support structure that responds to changing market needs.」
We continue to uphold a customer-first approach and are advancing the development of products and services and the construction of a support structure with an emphasis on ease of use. - FY2017RestatedAnnual report
「With a customer-first approach in mind, we focused on companies' operations and users' ease of use, and worked to develop products and services and build a support structure that responds to changing market needs.」
We continue to uphold a customer-first approach as the guiding principle for developing products and services and building a support structure, with an emphasis on ease of use. - FY2017-Q3RestatedAnnual report
「Amid this economic environment, with a customer-first approach in mind, we focused on developing products and building a support structure centred on companies' operations and users' ease of use.」
We continue to uphold a customer-first approach and are advancing product development and the construction of a support structure with a focus on user-friendliness. - FY2017-Q2RestatedAnnual report
「Amid this economic environment, with a customer-first approach in mind, we focused on developing products and building a service structure centred on companies' operations and users' ease of use, while responding flexibly to changing market needs.」
We maintain a customer-first approach, with user-friendliness and flexibility in responding to market needs at the core of product development and service-structure development. - FY2017-Q1RestatedAnnual report
「Against this backdrop, with a customer-first approach in mind, we focused on developing highly functional and flexible products and building a service structure capable of serving companies ranging from small and medium-sized businesses to mid-sized enterprises, while also working to provide support and services that enable broader proposal activities not only for customer companies that use our products but also for our sales partners.」
We continue to uphold a customer-first approach as the guiding principle for product development, our service structure and support for customers and sales partners. - FY2016First statedAnnual report
「With a customer-first approach in mind, and recognising our role as a manufacturer of business package systems,」
we have adopted a customer-first approach as the guiding principle for product development, our service structure and sales activities.