Expanding the electronic medical records product lineup, functionality and support
First written in FY2016. 10 of 24 entries say "Advanced", first in FY2018-Q2. Latest entry: FY2026.
The whole theme swung hardest in 2023: 1 of 8 companies on the "Worse" side.
5 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Under “Strengthening service levels,” we have completed the regional decentralization of bacterial testing and pathological cytology testing, for which rapid reporting of results is required, to improve services. We will also expand the call-center functions for testing and electronic medical records to improve our response to customer inquiries and requests. In addition, we will increase the number of personnel handling maintenance and support for customers using electronic medical records, thereby strengthening our support structure.」
In addition to completing the regional decentralization of bacterial and pathological cytology testing, the company is strengthening call-center functions for testing and electronic medical records, as well as maintenance staffing. - FY2025AdvancedAnnual report
「Under “Strengthening service levels,” we will improve services by decentralizing bacterial testing and pathological cytology testing, for which rapid reporting of results is required, to regional locations. We will also expand the call-center functions for testing and electronic medical records to improve our response to customer inquiries and requests. In addition, we will increase the number of personnel handling maintenance and support for customers using electronic medical records, thereby strengthening our support structure.」
The company is implementing specific support measures, including the regional decentralization of bacterial and pathological cytology testing, expansion of call-center functions, and an increase in personnel handling electronic medical record maintenance. - FY2025-H1RestatedAnnual report
「In the medical information systems business, revenue decreased 1.0% year on year as new sales remained sluggish following the temporary suspension of Qualis Cloud sales, while implementations declined as demand for online eligibility verification and related systems reached a peak.」
The temporary suspension of sales of the cloud-based electronic medical records continued, resulting in sluggish new sales. - FY2024SoftenedAnnual report
「The company is preparing to resume sales of the cloud-based electronic medical records.」
The previously stated sales resumption timing of around August 2024 was no longer included, and the wording was changed to say that preparations were under way to resume sales. - FY2024-Q3Indication of the planned resumption of salesAnnual report
「Cloud-based electronic medical records are scheduled to resume sales around August 2024.」
The company newly stated that sales of the temporarily suspended cloud-based electronic medical records are scheduled to resume around August 2024. - FY2024-Q2SoftenedAnnual report
「Sales of the cloud-based electronic medical records system were temporarily suspended after we determined that additional resources were needed to maintain service levels in response to the rapid increase in the number of facilities adopting the system.」
Sales of the cloud-based electronic medical records system were temporarily suspended following a sharp increase in the number of facilities adopting it, in order to strengthen the resources needed to maintain service levels. - FY2024-Q1AdvancedAnnual report
「In the medical information systems business, sales of the cloud-based electronic medical records system have progressed broadly as planned, while the continued implementation of online eligibility verification from the previous year contributed to a 10.7% year-on-year increase in revenue. Maintenance revenue has also remained steady as the number of installed systems increased.」
The rollout of products and services including the cloud-based electronic medical records system, online eligibility verification and maintenance services progressed, and the medical information systems business increased revenue 10.7% year on year. - FY2023-Q3AdvancedAnnual report
「In the medical information systems business, sales of the cloud-based electronic medical records system released in April 2022 have progressed broadly as planned, while orders for online eligibility verification have been strong, resulting in a 8.5% year-on-year increase in revenue. Maintenance revenue has also remained steady as the number of installed systems increased.」
Sales of the electronic medical records products, online eligibility verification and maintenance revenue associated with the increase in installed systems progressed, and the medical information systems business increased revenue 8.5% year on year. - FY2023-Q2RestatedAnnual report
「Sales of the cloud-based electronic medical records system released in April 2022 are progressing as planned, and maintenance revenue remains steady. In addition, strong orders for online eligibility verification resulted in a 13.7% year-on-year increase in revenue.」
Following the addition of the cloud-based electronic medical records system to the product lineup, sales have progressed as planned, while maintenance revenue and orders for online eligibility verification have remained steady. - FY2022AdvancedAnnual report
「In April 2022, we released a new cloud-based electronic medical records system.」
The company released a cloud-based electronic medical records system in addition to its existing electronic medical records product lineup. - FY2020-Q3AdvancedAnnual report
「In the medical information systems business, revenue decreased 3.8% year on year as competition among vendors intensified with the growing adoption of cloud-based electronic medical records systems. However, the support structure and profitability have improved, partly because the support center was fully brought in-house from October.」
The support structure for the electronic medical records business and profitability improved after the support center was fully brought in-house from October. - FY2020-Q1Additional preparations for a cloud-based productAnnual report
「We plan to begin pilot operations of a cloud-based electronic medical records system this autumn in preparation for its launch.」
For the first time, the company indicated plans for pilot operations of a cloud-based electronic medical records system in preparation for its launch, in addition to its existing electronic medical records product lineup. - FY2019RestatedAnnual report
「Along with enhancing the functionality of the electronic medical records systems Qualis and Medical Station, we will strengthen our support structure to address a broad range of user needs.」
The company continues to enhance the functionality of the two electronic medical records products and strengthen its support structure to address user needs. - FY2019-Q3AdvancedAnnual report
「In the medical information systems business, replacements of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS), proceeded smoothly, while maintenance revenue remained steady as the number of installed systems increased. As a result, revenue increased 10.9% year on year.」
Replacements for existing users progressed smoothly, and maintenance service revenue increased as the number of installed systems grew. - FY2019-Q2AdvancedAnnual report
「In the medical information systems business, sales of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS), remained steady following efforts to strengthen collaboration with distributors. As a result, revenue increased 11.4% year on year.」
The company strengthened collaboration with distributors in selling the two electronic medical records products, and revenue increased 11.4% year on year. - FY2019-Q1AdvancedAnnual report
「In the medical information systems business, sales of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS), remained steady following efforts to strengthen collaboration with distributors. As a result, revenue increased 11.2% year on year.」
The company strengthened collaboration with distributors in selling the two electronic medical records products, and business revenue increased 11.2% year on year. - FY2018-Q3RestatedAnnual report
「In the medical information systems business, we promoted the acquisition of new contracts and replacements for existing users through our lineup of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS). We also strengthened relationships with major distributors to acquire new contracts, and business remained steady. As a result, revenue increased 5.0% year on year.」
The company continues to acquire new contracts and replace systems using the two-product electronic medical records lineup, while strengthening relationships with major distributors. - FY2018-Q2AdvancedAnnual report
「We promoted the acquisition of new contracts and replacements for existing users through our lineup of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS). We also strengthened relationships with distributors. As a result, revenue increased 5.7% year on year.」
Revenue increased 5.7% year on year as the company continued acquiring new contracts and replacing systems using the two products, while also strengthening relationships with distributors. - FY2018-Q1RestatedAnnual report
「We promoted the acquisition of new contracts and replacements for existing users through our lineup of the clinic version of the electronic medical records systems, Qualis and Medical Station (MS), but revenue decreased 0.1% year on year.」
Initiatives to acquire new contracts and replace systems using the two-product electronic medical records lineup continue. - FY2017RestatedAnnual report
「Along with enhancing the functionality of the electronic medical records systems Qualis and Medical Station, we will strengthen our support structure to address a broad range of user needs.」
The company continues to enhance the functionality of the two products and strengthen its support structure to address user needs. - FY2017-Q3RestatedAnnual report
「In the medical information systems business, we continued to acquire new contracts and replace systems for existing users through our lineup of the Qualis (Qualis) and Medical Station (MS) electronic medical record systems for clinics. However, revenue declined 4.2% year on year, mainly because replacements for existing users decreased following the rebound from replacement demand associated with the end of OS support in the previous year.」
The company stated that initiatives to acquire new contracts and replace systems using the electronic medical records product lineup continued, but replacements by existing users declined, resulting in lower revenue. - FY2017-Q2RestatedAnnual report
「In the medical information systems business, we continued to acquire new contracts and replace systems for existing users through our lineup of the Qualis (Qualis) and Medical Station (MS) electronic medical record systems for clinics. However, revenue declined 4.9% year on year, mainly because replacements for existing users decreased following the rebound from replacement demand associated with the end of OS support in the previous year.」
Initiatives to acquire new contracts and replace systems using the product lineup continued, but revenue declined due to fewer replacements. - FY2017-Q1RestatedAnnual report
「We continued to acquire new contracts and replace systems for existing users through our lineup of the Qualis (Qualis) and Medical Station (MS) electronic medical record systems for clinics. However, revenue declined 1.0% year on year, mainly because replacements for existing users decreased.」
The company reiterated initiatives to acquire new contracts and replace systems using the two-product lineup, but replacements declined. - FY2016First statedAnnual report
「Along with expanding the combined product lineup of the electronic medical records systems Qualis and Medical Station, we will enhance functionality to address a broad range of user needs and strengthen our support structure.」
The company has identified the product lineup, functionality and support structure for multiple products as growth drivers.