Unauthorized access at a consolidated subsidiary and leakage of personal information
Times Mobility Co., Ltd. (our consolidated subsidiary)
Web system for the Times Car car-sharing service
A third party gained unauthorized access to the system and viewed or unlawfully obtained some personal information. The detailed cause remains under investigation.
Company response
No operations suspended. All services continue as usual.
A forensic investigation is being conducted by an external specialist organisation. Third-party committee and special investigation committee: Not disclosed.
After organising the measures already implemented, the medium- to long-term measures to be implemented and their planned implementation dates, the company plans to disclose them in a follow-up report.
Related procedures
Reports to the Personal Information Protection Commission and the police, and a forensic investigation by an external specialist organisation
Personal Information Protection Commission and police
The impact of this matter on business performance is under review. If a material impact on future business performance is identified, it will be disclosed promptly.
If the investigation confirms new facts or new impacts, the company will promptly contact the relevant parties and provide notification through its website and other channels. The parties concerned will be notified individually on a rolling basis. All services will continue as usual.
The company plans to organise the measures to prevent recurrence and disclose them in a follow-up report. The specific timing of the disclosure is Not disclosed.
| Item | Details |
|---|---|
| Event name | Unauthorized access at a consolidated subsidiary and leakage of personal information |
| Date of occurrence | 25 September 2026, 9:07 a.m. (date and time the company detected the unauthorized access) |
| Date recognized / date notice received | 25 September 2026, 9:07 a.m. (date and time the unauthorized access was detected) |
| Subject Entity | Times Mobility Co., Ltd. (our consolidated subsidiary) |
| Target Locations / Products | Web system for the Times Car car-sharing service |
| Cause | A third party gained unauthorized access to the system and viewed or unlawfully obtained some personal information. The detailed cause remains under investigation. |
| Impact on Earnings Forecast | The impact of this matter on business performance is under review. If a material impact on future business performance is identified, it will be disclosed promptly. |
| Type of litigation or proceeding | Reports to the Personal Information Protection Commission and the police, and a forensic investigation by an external specialist organisation |
| Court or authority | Personal Information Protection Commission and police |
| Suspended operations | No operations suspended. All services continue as usual. |
| Investigation structure | A forensic investigation is being conducted by an external specialist organisation. Third-party committee and special investigation committee: Not disclosed. |
| Measures to prevent recurrence | After organising the measures already implemented, the medium- to long-term measures to be implemented and their planned implementation dates, the company plans to disclose them in a follow-up report. |
| Outlook | If the investigation confirms new facts or new impacts, the company will promptly contact the relevant parties and provide notification through its website and other channels. The parties concerned will be notified individually on a rolling basis. All services will continue as usual. |
| Planned follow-up disclosure | The company plans to organise the measures to prevent recurrence and disclose them in a follow-up report. The specific timing of the disclosure is Not disclosed. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.A third party gained unauthorized access to Times Mobility's systems and viewed or unlawfully obtained some personal information. Details of the cause and the scope of the impact remain under investigation.