Announced details
Can integrate with more than 700 tools. Provides operations, monitoring and incident response on a 24/7/365 basis.
PagerDuty products have been adopted by more than 34,000 companies globally. They are used by more than 65% of Fortune 100 companies and 60% of Fortune 500 companies.
The companies have entered into an authorized reseller agreement and an MSP partner agreement. フォーカスシステムズ will provide sales and implementation support for PagerDuty products, as well as managed services in coordination with PagerDuty株式会社’s 24/7/365 operating model. Capital and personnel relationships: Not disclosed.
PagerDuty株式会社 is headquartered in Minato-ku, Tokyo, and its representative director and president is Yamane Nobuyuki (山根伸行). PagerDuty, Inc. is a digital operations management company headquartered in San Francisco, United States. PagerDuty products have been adopted by more than 34,000 companies globally, including more than 65% of Fortune 100 companies and 60% of Fortune 500 companies. PagerDuty, Inc. was founded in 2009.
The company expects the initiative to contribute to medium- to long-term business growth, but the specific impact on revenue and profit is Not disclosed.
The company does not address Contract Value / Offering price.
Compiled by the company with reference to publicly available materials from the Japan Network Security Association, a specified nonprofit corporation, and other sources
| Item | Details |
|---|---|
| Names of Products / Services Covered | PagerDuty Operations Cloud, PagerDuty AI Ops, Process Automation, Authorized sales and implementation support for PagerDuty products, Design and implementation services for an incident management and operations automation platform, Managed services |
| Counterparty | PagerDuty株式会社 (parent company: PagerDuty, Inc.; NYSE:PD) |
| Counterparty overview | PagerDuty株式会社 is headquartered in Minato-ku, Tokyo, and its representative director and president is Yamane Nobuyuki (山根伸行). PagerDuty, Inc. is a digital operations management company headquartered in San Francisco, United States. PagerDuty products have been adopted by more than 34,000 companies globally, including more than 65% of Fortune 100 companies and 60% of Fortune 500 companies. PagerDuty, Inc. was founded in 2009. |
| Relationship with the Company | The companies have entered into an authorized reseller agreement and an MSP partner agreement. フォーカスシステムズ will provide sales and implementation support for PagerDuty products, as well as managed services in coordination with PagerDuty株式会社’s 24/7/365 operating model. Capital and personnel relationships: Not disclosed. |
| Contract Date | 25 March 2026 (announced as having signed the agreements) |
| Applicable area | Public sector, Finance, Communications, Social Infrastructure, IT operations, Incident management, Operations automation, Digital Transformation |
| Quantitative Effects | Can integrate with more than 700 tools. Provides operations, monitoring and incident response on a 24/7/365 basis. |
| Usage history | PagerDuty products have been adopted by more than 34,000 companies globally. They are used by more than 65% of Fortune 100 companies and 60% of Fortune 500 companies. |
| Impact on Business Performance | The company expects the initiative to contribute to medium- to long-term business growth, but the specific impact on revenue and profit is Not disclosed. |
| Source | Compiled by the company with reference to publicly available materials from the Japan Network Security Association, a specified nonprofit corporation, and other sources |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Against the backdrop of growth in Japan’s IT operations and managed services market, the company aims to expand next-generation operations services and support customers in enhancing IT operations and accelerating incident response.