Strengthening Quality Improvement and Rapid-Response Capabilities Centered on Customer Satisfaction Improvement
First written in FY2017. 5 of 6 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2026: 1 of 11 companies on the "Worse" side.
23 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group continues to identify improving customer satisfaction, improving quality, strengthening its prompt response capabilities, expanding its range of environmentally friendly coatings, and expanding its sales base by creating new demand as objectives. - FY2021RestatedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group continues to identify quality improvements, stronger prompt response capabilities, an expanded range of environmentally friendly coatings, and the creation of new demand as objectives aimed at improving customer satisfaction. - FY2020RestatedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group continues to identify quality improvements, prompt response capabilities, an expanded range of environmentally friendly coatings, and the creation of new demand as objectives aimed at improving customer satisfaction. - FY2019RestatedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group continues to identify quality improvements, stronger customer response capabilities, an expanded range of environmentally friendly coatings, and the creation of new demand as objectives aimed at improving customer satisfaction. - FY2018RestatedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group continues to identify quality improvements, stronger customer response capabilities, an expanded range of environmentally friendly coatings, and the creation of new demand as objectives aimed at improving customer satisfaction. - FY2017First statedAnnual report
「The Group will strive to further improve customer satisfaction by enhancing quality and strengthening its ability to respond promptly to customers. It will also expand its range of environmentally friendly coatings, create new demand, meet customer requirements, and focus on expanding its sales base.」
The Group has identified improving customer satisfaction as a key objective, with quality improvements, stronger customer response capabilities, and an expanded range of environmentally friendly coatings as the means of achieving it.