Reputational Damage and Liability Risk Arising from System Failures and Outages
First written in FY2020. 1 of 3 entries say "Mitigated", first in FY2021. Latest entry: FY2022.
The whole theme swung hardest in 2026: 17 of 84 companies on the "Worse" side.
- FY2022RestatedAnnual report
「To reduce the likelihood of system failures, the group is thoroughly strengthening its systems for stable operations and enhancing security, and has established a framework for rapid recovery should a failure occur.」
Measures to address the risks of loss of confidence, suspension of transactions and claims for damages arising from system failures have been reiterated. - FY2021MitigatedAnnual report
「To reduce the likelihood of system failures, the group is thoroughly strengthening its systems for stable operations and enhancing security, and has established a framework for rapid recovery should a failure occur.」
In response to the risks of loss of confidence, suspension of transactions and claims for damages arising from system outages, the disclosure specifies system and security enhancements and a framework for rapid recovery. - FY2020First statedAnnual report
「If the systems go down due to various unpredictable factors affecting the group, including temporary system overload, power outages, software defects, computer viruses, unauthorized external intrusions, natural disasters and accidents, the group's reputation may be damaged, potentially resulting in suspension of transactions or claims for damages against the group.」
The disclosure identifies the causes of system outages and the potential for loss of confidence, suspension of transactions and claims for damages as risks.