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Other Disclosures4496Commerce One Holdings Inc.Information and Communications, Services and Others

フューチャーショップ launches the new CRM option “future Engagement Cast powered by OmniSegment,” using AI to help grow sales

フューチャーショップ has begun offering a CRM and marketing automation option that integrates customer data from e-commerce and physical stores, combining AI-powered customer analysis and delivery optimisation with ongoing consultant support.

Worth reading
65In focus
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Direction
Improvement
Direction inferred from the company’s description.
Scale
—
Displayed only when the document provides numerical figures.
Wording
Definitive
How definitive the wording is.

Announced details

future Engagement Cast powered by OmniSegmentOmniSegmentfutureshop omni-channelCROSS POINT
Applicable field (uses covered by this announcement)

E-commerce, omnichannel operations for businesses operating physical stores and e-commerce, one-to-one marketing, CRM and marketing automation

Launch dateAvailable from 1 October 2026 (Thursday) (actual)
What the company reported numerically
Usage history

OmniSegment is described as being widely adopted in the Taiwanese and Japanese e-commerce markets, with many implementation track records (specific number not disclosed).

Relationship between the counterparty and the company
Commerce One Holdings Inc.4496
Relationship with the Company

株式会社フューチャーショップ is a group company of 株式会社コマース One ホールディングス. future Engagement Cast is built on OmniSegment, but no relationship with the provider of OmniSegment is specified.

Location (as indicated in this announcement)

フューチャーショップ:24th Floor, Grand Front Osaka Tower A, 4-20 Ofukacho, Kita-ku, Osaka, Osaka Prefecture

Offering price

Not disclosed (PDCA support by the assigned consultant is included in the tool fee)

Impact on Business Performance

The impact on the Company’s consolidated results for the fiscal year ending March 2027 is expected to be immaterial.

The company does not address Contract Value.

Announced details
ItemDetails
Names of Products / Services Coveredfuture Engagement Cast powered by OmniSegment, OmniSegment, futureshop omni-channel, CROSS POINT
Relationship with the Company株式会社フューチャーショップ is a group company of 株式会社コマース One ホールディングス. future Engagement Cast is built on OmniSegment, but no relationship with the provider of OmniSegment is specified.
Offering priceNot disclosed (PDCA support by the assigned consultant is included in the tool fee)
Launch dateAvailable from 1 October 2026 (Thursday) (actual)
Applicable areaE-commerce, omnichannel operations for businesses operating physical stores and e-commerce, one-to-one marketing, CRM and marketing automation
Locationフューチャーショップ:24th Floor, Grand Front Osaka Tower A, 4-20 Ofukacho, Kita-ku, Osaka, Osaka Prefecture
Usage historyOmniSegment is described as being widely adopted in the Taiwanese and Japanese e-commerce markets, with many implementation track records (specific number not disclosed).
Impact on Business PerformanceThe impact on the Company’s consolidated results for the fiscal year ending March 2027 is expected to be immaterial.
Items this document does not state (10)
CounterpartyCounterparty overviewContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To address the challenges faced by e-commerce operators that find segment design and analysis difficult even after introducing CRM and marketing automation tools, and that lack the capacity to integrate customer data from physical stores and e-commerce operations.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
フューチャーショップ launches the new CRM option “future Engagement Cast powered by OmniSegment,” using AI to help grow sales | Commerce One Holdings Inc. (4496) timely disclosure | Komori