Leakage of personal and customer information
First written in FY2020. 2 of 4 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025RestatedAnnual report
「If personal information, other customer information or the Group's confidential information is leaked due to human error, natural disasters, security breaches or unforeseen unauthorized access by third parties, or if the leaked information is misused, the Group may incur liability for damages and other costs arising from customers' financial and emotional harm.」
Reiterates the risks of liability for damages, reputational decline and deterioration of the corporate image resulting from the leakage of personal and customer information. - FY2023MitigatedAnnual report
「As a company operating medical database, information analysis and information provision services, the Group considers the secure management of personal information to be an important responsibility. It recognizes that managing personal information entrusted to it by business partners and employees under a clear framework and defined rules is a social responsibility.」
Positions secure management as an important sustainability matter in addressing the risk of personal and customer information leakage, and specifies management under a clear framework and defined rules. - FY2022RestatedAnnual report
「If personal information, other customer information or the Group's confidential information is leaked and the leaked information is misused, the Group may incur liability for damages and other costs arising from customers' financial and emotional harm.」
Reiterates the risks of liability for damages, reputational decline and deterioration of the corporate image resulting from the leakage of personal and customer information, as well as measures such as the PrivacyMark. - FY2020First statedAnnual report
「If personal information, other customer information or the Group's confidential information is leaked due to human error, natural disasters, security breaches or unforeseen unauthorized access by third parties, or if the leaked information is misused, the Group may incur liability for damages and other costs arising from customers' financial and emotional harm.」
Describes the risk of information leakage as a business handling personal information and the potential impact on reputation and liability for damages.