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freee K.K. (4478) · TargetFirst stated

Entry into the Back-Office Outsourcing Market

First written in FY2026. . Latest entry: FY2026.

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Entering the Small and Medium-Sized Enterprise Back-Office BPO Market Through the Use of AIA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

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  1. FY2026First statedAnnual report

    「Our group is also promoting the expansion of its outsourcing business by accelerating the use of AI. We estimate the market for back-office personnel expenses at small businesses, where securing personnel is an urgent issue, at approximately ¥33.5 trillion, and will promote the penetration of outsourcing services in this market.」

    The company identifies the penetration of outsourcing services into the approximately ¥33.5 trillion small-business back-office personnel expense market as a new growth area, based on the use of AI.
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Entry into the Back-Office Outsourcing Market | freee K.K. (4478) | Komori