Maximizing Customer Value
First written in FY2020. 6 of 14 entries say "Restated". Latest entry: FY2026.
0 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Going forward, the company will focus not only on the accounting and payroll and labor management fields that are its main sources of revenue, but also on new business areas with high growth potential, including “freee販売”, and strengthen the integrated experience by improving the efficiency and visibility of small-business operations across a broader range of fields.」
The company explicitly states its focus on new business areas beyond accounting and payroll and labor management and its plan to strengthen the integrated experience across multiple products. - FY2026-H1AdvancedAnnual report
「In the payroll and labor management field, the company expanded its lineup and enhanced platform value through both organic and inorganic growth, including the launch of AI-powered services such as “freeeサーベイ” and “AI年末調整”, as well as “freee連結会計”, which supports consolidated accounting for growth companies.」
The company describes concrete expansion aimed at enhancing platform value by improving existing services and cross-selling, as well as launching AI-powered services and consolidated accounting services. - FY2024RestatedAnnual report
「The company aims to maximize customer value by improving existing services and releasing new services that genuinely meet the needs of small businesses.」
The company continues its policy of increasing customer value through improvements to existing services, new services and the enhancement of related modules. - FY2022-Q1RestatedAnnual report
「To enhance customer value, the Group invested in development to improve the functionality of its principal services, "freee Accounting" and "freee Human Resources and Labor Management," and, as part of the further evolution of its integrated cloud ERP, released functional integration between "freee Accounting" and "NINJA SIGN by freee" and a mobile app for "freee Project Management."」
The company continues its policy of improving customer value through improvements to its core services and functional expansion of the integrated cloud ERP. - FY2021RestatedAnnual report
「Going forward, in addition to services surrounding the back-office operations on which it has traditionally focused, the company plans to strengthen related modules, improve the efficiency and visibility of small-business operations across a broader range of areas, and build a platform that addresses management challenges.」
The company continues its policy of maximizing customer value through the enhancement of related modules, improvements to existing services and new services. - FY2021-Q3RestatedAnnual report
「To enhance customer value, the Group invested in development to improve the functionality of its principal services, "Cloud Accounting Software freee" and "Human Resources and Labor Management freee," and announced that it would make Site Visit Co., Ltd. a subsidiary to enter the legal services field as part of the further evolution of its integrated cloud ERP.」
The company continues its policy of improving customer value through improvements to its core services and expansion of the integrated cloud ERP. - FY2021-Q2RestatedAnnual report
「To enhance customer value, the Group invested in development to improve the functionality of its principal services, "Cloud Accounting Software freee" and "Human Resources and Labor Management freee," strengthened integration with other companies' software and services and financial institutions using APIs, and undertook initiatives including the launch of simultaneous applications for "Cloud Accounting Software freee" and "freee Card."」
The company continues its policy of improving customer value through enhancements to existing services, external integrations and new application features. - FY2021-Q1RestatedAnnual report
「To enhance customer value, the Group invested in development to improve the functionality of its principal services, "Cloud Accounting Software freee" and "Human Resources and Labor Management freee," released the mobile app for "Company Formation freee," and strengthened integration with other companies' software and services and financial institutions using APIs.」
The company continues its policy of improving customer value through enhancements to existing services, the release of new services and external integrations. - FY2020First statedAnnual report
「The company aims to maximize customer value by improving existing services and releasing new services that genuinely meet the needs of small businesses.」
The company has positioned maximizing customer value through improvements to existing services, the release of new services and the enhancement of related modules as a medium- to long-term strategy.