End of support for existing products and decline in sales
First written in FY2020-Q1. 8 of 10 entries say "Restated". Latest entry: FY2022.
No other company in this theme has enough history to compare yet.
- FY2022RestatedAnnual report
「Customers Mail Cloud, a cloud-based email delivery system, performed solidly due to orders for new projects and additional users and increased email delivery fees. However, revenue declined slightly year on year due to the impact of lower support revenue from existing products that had already been scheduled to reach end of support.」
The company stated that while revenue declines associated with the end of support for existing products continued, new projects and additional users for Customers Mail Cloud remained solid. - FY2022-Q3AdvancedAnnual report
「For the Professional Services and Other businesses, sales and support for the on-premises products sold previously were gradually discontinued as planned, while orders for new projects and additional users for Customers Mail Cloud, a cloud-based email delivery service, remained solid.」
The discontinuation of sales and support for on-premises products is progressing as planned. - FY2022-Q1RestatedAnnual report
「Orders for new projects and additional users for Customers Mail Cloud, a cloud-based email delivery system, remained solid. However, revenue declined year on year due to the impact of lower support revenue from existing products that had already been scheduled to reach end of support.」
The decline in support revenue for existing products scheduled to reach end of support has continued. - FY2021RestatedAnnual report
「Revenue declined year on year due to the impact of lower support revenue from existing products that had been scheduled to reach end of support.」
For existing products scheduled to reach end of support, declining sales continued and became a factor behind lower revenue in the Professional Services and Other businesses. - FY2021-Q3RestatedAnnual report
「Support revenue from existing products for which support was already scheduled to end declined as expected.」
The decline in support revenue for existing products scheduled to reach end of support continues to progress as expected. - FY2021-Q2RestatedAnnual report
「Support revenue from existing products for which support was already scheduled to end declined as expected.」
The decline in support revenue for existing products scheduled to reach end of support continues to progress as expected. - FY2021-Q1RestatedAnnual report
「Support revenue from existing products for which support was already scheduled to end declined as expected.」
The decline in support revenue for existing products scheduled to reach end of support continues to progress as expected. - FY2020-Q3RestatedAnnual report
「In addition, support revenue from existing products for which support was already scheduled to end declined as expected.」
The decline in support revenue for existing products scheduled to reach end of support has continued as expected. - FY2020-Q2RestatedAnnual report
「In addition, support revenue from existing products for which support was already scheduled to end declined as expected.」
The decline in support revenue for existing products scheduled to reach end of support has continued as expected. - FY2020-Q1First statedAnnual report
「However, support revenue from existing products for which support was already scheduled to end declined as expected.」
Support revenue declined for existing products scheduled to reach end of support.