Announced details
Customer satisfaction score of 4.3 (as of 15 April 2026, based on 108 reviews)
108 reviews on ITreview (as of 15 April 2026). The nuisance-information filtering service is used by approximately 15 million people per month.
トビラシステムズ provides トビラフォン Cloud, which was evaluated and recognized by the ITreview Grid Award.
ITreview is a review platform for business IT products and cloud services. The name of its operating company is not disclosed in the source.
ITreview Grid Award 2026 Spring / Leader, Cloud PBX category
ITreview Grid Award 2026 Spring / Leader, IVR category
ITreview Grid Award 2026 Spring / Leader, IP phone apps (050) and VoIP mobile phones category
ITreview (operating company Not disclosed)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
ITreview Grid Award 2026 Spring and approximately 157,000 reviews submitted to ITreview
| Item | Details |
|---|---|
| Names of Products / Services Covered | トビラフォン Cloud (cloud-based business phone service), ITreview Grid Award 2026 Spring |
| Counterparty overview | ITreview is a review platform for business IT products and cloud services. The name of its operating company is not disclosed in the source. |
| Relationship with the Company | トビラシステムズ provides トビラフォン Cloud, which was evaluated and recognized by the ITreview Grid Award. |
| Applicable area | Cloud PBX, IVR (interactive voice response system), IP phone apps (050) and VoIP mobile phones |
| Award/certification name | ITreview Grid Award 2026 Spring / Leader, Cloud PBX category, ITreview Grid Award 2026 Spring / Leader, IVR category, ITreview Grid Award 2026 Spring / Leader, IP phone apps (050) and VoIP mobile phones category |
| Awarding / certifying body | ITreview (operating company Not disclosed) |
| Quantitative Effects | Customer satisfaction score of 4.3 (as of 15 April 2026, based on 108 reviews) |
| Usage history | 108 reviews on ITreview (as of 15 April 2026). The nuisance-information filtering service is used by approximately 15 million people per month. |
| Source | ITreview Grid Award 2026 Spring and approximately 157,000 reviews submitted to ITreview |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.It was selected as a product with outstanding customer satisfaction and market recognition, based on reviews submitted by product users on ITreview.