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HITO-Communications Holdings (4433) · InitiativeRestated

Standardizing Sales Staff Through Training and Virtual Stores

First written in FY2019-Q3. 9 of 10 entries say "Restated". Latest entry: FY2024-Q3.

10entries
6years
0from disclosures
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ProgressHeldSoftenedWorseRestatedFY2019-Q3 – FY2024-Q32019: 220192020: 320202021: 120212022: 020222023: 220232024: 22024
Same theme, other companies
Training and Evaluation System for Improving Store Customer Service QualityA theme 23 companies write about · 1 as a headwind · 23 as a tailwind

9 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 23 companies compared. The sentences above are computed from all 23.
Full recordFilings, disclosures and news, newest first
  1. FY2024-Q3RestatedAnnual report

    「During the first nine months of the fiscal year, the company focused on sales of staffing services in inbound fields such as airports and hotels, where demand is expected to expand, as well as in logistics as a new field.」

    The company continues to focus on sales of staffing services in inbound fields such as airports and hotels and in logistics, a new field.
  2. FY2024-Q2RestatedAnnual report

    「During the first half of the fiscal year, the company focused on sales of staffing services in inbound fields such as airports and hotels, where demand is expected to expand, as well as in logistics as a new field.」

    The company continues to focus on sales of staffing services in inbound fields such as airports and hotels and in logistics, a new field.
  3. FY2023-Q2RestatedAnnual report

    「In line with the arrival of foreign visitors to Japan, the company focused on sales of staffing services in inbound fields such as airports and hotels, as well as in logistics as a new field.」

    The company continues to focus on sales of staffing services in inbound fields such as airports and hotels and in logistics.
  4. FY2023-Q1RestatedAnnual report

    「In line with the arrival of foreign visitors to Japan, the company focused on sales of staffing services in inbound fields such as airports and hotels, as well as in logistics as a new field.」

    The company reconfirms its focus in staffing services sales on inbound fields such as airports and hotels, as well as logistics.
  5. FY2021RestatedAnnual report

    「After employees begin working, the company conducts follow-up training in the first and third months, when they are prone to lack of experience and poor sales performance, contributing to stable employment results.」

    The company continues its personnel development system based on standardized training and follow-up training in the first and third months after employees begin working.
  6. FY2020RestatedAnnual report

    「In the staffing services business, the company will work to secure staff, enhance its training system further, improve the quality and quantity of its staff, and expand primarily in the consumer electronics, store services, and logistics fields.」

    The company reconfirms its efforts to strengthen staffing both qualitatively and quantitatively by securing staff and enhancing its training system.
  7. FY2020-Q2RestatedAnnual report

    「Each office is staffed under an office manager who serves as the point of contact for negotiations with clients and plans measures related to the delivery of sales and other services. Directors are assigned to instruct and direct staff at each operating site, and the offices are made up of staff well versed in delivering sales and other services. Each business operations office handles a range of activities related to product sales and service delivery, including recruiting staff, establishing training programs, preparing sales and other service curricula, conducting rounds of operating sites, and providing feedback to clients on the delivery of sales and other services.」

    The company reconfirms its personnel development and operations system, including recruitment, training programs, sales curricula, site visits, and feedback to clients.
  8. FY2020-Q1RestatedAnnual report

    「Each business operations office handles a range of activities related to product sales and service delivery, including recruiting staff, establishing training programs, preparing sales and other service curricula, conducting rounds of operating sites, and providing feedback to clients on the delivery of sales and other services.」

    The system for developing staff, including recruitment, training programs, and sales curricula, continues to function as part of the business operations offices.
  9. FY2019RestatedAnnual report

    「Through this education and training system, personnel with no sales or customer-facing experience can gain practical experience through standardized training. After they begin working, the company also conducts follow-up training in the first and third months, when they are prone to lack of experience and poor sales performance, contributing to stable employment results.」

    The company reconfirms its personnel development system using standardized training, virtual stores, and follow-up training in the first and third months after employees begin working.
  10. FY2019-Q3First statedAnnual report

    「The company has enhanced its education and training system for staff by creating original sales curricula, conducting sales training, and establishing “virtual stores” where staff can gain simulated experience in sales and customer-facing operations through role-playing.」

    The company provides inexperienced personnel with standardized training and practical experience through virtual stores, and also offers follow-up training after they begin working.
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Standardizing Sales Staff Through Training and Virtual Stores | HITO-Communications Holdings,Inc. (4433) | Komori