Entering New Areas, Including Public-Sector Business, Using Omnichannel Sales Support
First written in FY2020. 3 of 7 entries say "Restated". Latest entry: FY2025.
1 other company's latest entry also says "Restated".
- FY2025RestatedAnnual report
「② Growth areas: sectors exploring new business models and opportunities to develop markets → Public, Works, Sports and Entertainment」
The Company reaffirmed its policy of positioning the public sector as a growth area in efforts to enter new fields based on its omnichannel sales support structure. - FY2025-H1Decline in public-sector contract winsAnnual report
「Revenue declined in the public-sector business because of a decrease in orders for public-sector projects from local governments.」
For the public-sector business serving local governments, a decline in orders for public-sector projects was reported as a change in operating performance. - FY2023-Q2RestatedAnnual report
「In addition, as another initiative, the Company worked to further expand adoption of avatar-based online customer service in digital sales support, including reception and guidance services for local governments, against a backdrop of multiple needs including improved productivity and non-face-to-face, contactless services.」
The Company continues to expand avatar-based online customer service into areas such as reception and guidance services for local governments and to promote broader adoption. - FY2022-Q3AdvancedAnnual report
「As another initiative, in avatar-based remote customer service on its digital sales support platform, the Company worked to expand adoption by undertaking reception and guidance services for local governments and avatar concierge services for hotels, against a backdrop of multiple needs including improved productivity and non-face-to-face, contactless services.」
The Company reported that it had newly been commissioned to provide reception and guidance services for a local government as part of its efforts to enter new fields using its omnichannel sales support structure. - FY2022-Q1AdvancedAnnual report
「We were commissioned to operate facilities for local governments.」
The Company reported that it had been commissioned to operate facilities for local governments as part of its efforts to enter new fields based on its omnichannel sales support structure. - FY2021RestatedAnnual report
「In addition, leveraging our omnichannel sales support structure as a strength, we will work to enter new business fields, including public-sector business.」
The Company reaffirmed its policy of entering new fields, including public-sector business, based on its omnichannel sales support structure. - FY2020First statedAnnual report
「In addition, leveraging our omnichannel sales support structure as a strength, we will work to enter new business fields, including public-sector business.」
A policy of expanding into business fields such as public-sector business based on the omnichannel sales support structure was described for the first time.