Contents of this document
- Cloud revenueChange in amount154
- Implementation support revenueChange in amount-52
- Package revenueChange in amount-72
- Cloud ARR from cloud contracts with new usersChange in amount72
- Cloud ARR from expansion and upselling to existing usersChange in amount147
- Support and rental ARRChange in amount-105
- Total ARRChange in amount113
- Communication expensesChange Rate+28.0%
- Outsourcing costsChange Rate+9.7%
- Personnel expensesChange Rate+4.2%
- Increase fees for "sinops-CLOUD" and other services by 8% from current rates at contract renewal from March 2027 onward
- Pilot implementation of "sinops-WLMS WORK" and rollout to large multi-format retail businesses
- Launch of a pilot project for the new "AI demand forecasting × automated delivery" service
- Growth investment in the new businesses "DeCM-PF" and "WLMS"
- Company-wide operational efficiency improvements through the use of AI
- Grocery supermarket share37.2 %Year on year against the same period last year+0.2pt
- Retail share19.1 %Year on year against the same period last year+0.1pt
- Contracted companies119 companiesYear on year against the same period last year+0 companies
- ARR1,626 Millions of yenYear on year against the same period last year+7.5%
- NRR (cloud, 2026 average)101.2 %
- NRR (cloud, Q3 2026 average)100.6 %
- Stock revenue ratio84 %Year on year against the same period last year+9.1pt
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | Q3 of the fiscal year ending December 2026 |
| Net Sales | 1,517 Millions of yen (YoY +3.3%) |
| Operating profit | 143 Millions of yen (YoY -31.0%) |
| Ordinary income | 166 Millions of yen (YoY -20.5%) |
| Net income | 106 Millions of yen (YoY -16.4%) |
| Gross Profit Margin | 38.9 % |
| Operating profit margin | 9.4 % |
| Selling, general and administrative expenses | 447 Millions of yen |
| Results for the three months of the current quarter | Net Sales value Not disclosed / yoy_pct 11.3 Millions of yen / Operating profit 38 Millions of yen (YoY +35.7%) / Operating profit margin 7.4 % |
| Full-year earnings forecast | Net Sales 2,344 Millions of yen / Operating profit 390 Millions of yen / Ordinary income 392 Millions of yen / Net income 272 Millions of yen / Package 35 Millions of yen / Implementation Support 654 Millions of yen / Support 413 Millions of yen / Cloud 1,240 Millions of yen / ARR 1,670 Millions of yen |
| Progress against full-year forecast | Net Sales 64.7 / Package 103.9 / Implementation Support 31.5 / Support 74.5 / Cloud 77.9 / Operating profit 36.7 / Ordinary income 42.5 / Net income 39.3 |
| Breakdown of Factors Affecting the Change | Item Cloud revenue / Change in amount 154 Millions of yen, Item Implementation support revenue / Change in amount -52 Millions of yen, Item Package revenue / Change in amount -72 Millions of yen, Item Cloud ARR from cloud contracts with new users / Change in amount 72 Millions of yen, Item Cloud ARR from expansion and upselling to existing users / Change in amount 147 Millions of yen, Item Support and rental ARR / Change in amount -105 Millions of yen, Item Total ARR / Change in amount 113 Millions of yen, Item Communication expenses / Change Rate 28 %, Item Outsourcing costs / Change Rate 9.7 %, Item Personnel expenses / Change Rate 4.2 % |
| Key KPIs | Indicator name Grocery supermarket share / Value 37.2 % / Year on year against the same period last year +0.2pt, Indicator name Retail share / Value 19.1 % / Year on year against the same period last year +0.1pt, Indicator name Contracted companies / Value 119 companies / Year on year against the same period last year +0 companies, Indicator name ARR / Value 1,626 Millions of yen / Year on year against the same period last year +7.5%, Indicator name NRR (cloud, 2026 average) / Value 101.2 % / Year on year against the same period last year Not disclosed, Indicator name NRR (cloud, Q3 2026 average) / Value 100.6 % / Year on year against the same period last year Not disclosed, Indicator name Stock revenue ratio / Value 84 % / Year on year against the same period last year +9.1pt |
| Unit price and quantity metrics | Paid account count 16,593 Accounts / Number of cloud-paying stores 4,147 stores / Paid accounts per store 4 Accounts/store |
| Number of stores and locations | Number of cloud-paying stores End of period 4,147 stores / Additions during the period +883 stores / Store and location openings/closures Not disclosed |
| Number of employees | 114 People (as of the end of September 2026) |
| Medium-term management plan targets | Period Covered 2026–2028 / Existing-business revenue growth 15% annual average / New Businesses Begin making a significant contribution to revenue from 2028 |
| Annual Dividend | ¥17 per share |
| Payout ratio | 40 % (approximate) |
| Market Size / Share | Grocery supermarket share 37.2 / Retail share 19.1 / Food waste reduction solutions market No. 1 market share for 3 consecutive years / Target retail market 299 retailers with revenue of ¥40 billion or more, ¥6.94 trillion |
| New initiatives | Increase fees for "sinops-CLOUD" and other services by 8% from current rates at contract renewal from March 2027 onward, Pilot implementation of "sinops-WLMS WORK" and rollout to large multi-format retail businesses, Launch of a pilot project for the new "AI demand forecasting × automated delivery" service, Growth investment in the new businesses "DeCM-PF" and "WLMS", Company-wide operational efficiency improvements through the use of AI |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The main factors behind the decline in operating profit were higher server usage fees and communications costs associated with cloud revenue growth, increased outsourcing costs related to product development and operational improvements, and lower sales of high-margin packages. Revenue from implementation support declined as customers assessed their system investment plans, among other factors.