Announced details
Domestic accommodation, domestic air tickets, domestic car rentals, tours departing from Japan, and international air tickets departing from Japan. This implementation covers accommodation bookings.
100% coverage of cancellation fees
The parties have a business relationship under which insurance provided by スマートプラス少額短期保険 is embedded and offered on the booking sites for all accommodations in the 大江戸温泉物語 Group operated by GENSEN HOLDINGS. スマートプラス少額短期保険 is funded by Finatext Holdings and Aioi Nissay Dowa Insurance.
Based in Chuo-ku, Tokyo, and headed by Representative Director Kawasaki Shunsuke (川﨑俊介), the company was established in December 2017 and traces its origins to November 2001. It operates hot-spring inns, hotels, bathing facilities and theme parks across Japan, and operates 75 facilities nationwide as the 大江戸温泉物語 Group.
All 75 facilities in the 大江戸温泉物語 Group
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Travel Booking Cancellation Insurance, Service-embedded “Travel Booking Cancellation Insurance” |
| Counterparty | GENSEN HOLDINGS Inc. |
| Counterparty overview | Based in Chuo-ku, Tokyo, and headed by Representative Director Kawasaki Shunsuke (川﨑俊介), the company was established in December 2017 and traces its origins to November 2001. It operates hot-spring inns, hotels, bathing facilities and theme parks across Japan, and operates 75 facilities nationwide as the 大江戸温泉物語 Group. |
| Relationship with the Company | The parties have a business relationship under which insurance provided by スマートプラス少額短期保険 is embedded and offered on the booking sites for all accommodations in the 大江戸温泉物語 Group operated by GENSEN HOLDINGS. スマートプラス少額短期保険 is funded by Finatext Holdings and Aioi Nissay Dowa Insurance. |
| Launch date | 24 June 2026 (information launch; actual) |
| Applicable area | Domestic accommodation, domestic air tickets, domestic car rentals, tours departing from Japan, and international air tickets departing from Japan. This implementation covers accommodation bookings. |
| Location scale | All 75 facilities in the 大江戸温泉物語 Group |
| Quantitative Effects | 100% coverage of cancellation fees |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To reduce concerns about the risk of last-minute cancellations due to sudden illness or family emergencies and the resulting cancellation fee burden, and to create an environment in which customers can plan and book trips with confidence.