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Other Disclosures4419Finatext Holdings Ltd.Information and Communications, Services and Others

Smartplus Launches Integrated Customer Service Platform "Smartplus ONE"

スマートプラス will transition its existing “Customer Support WEB” service to the integrated customer service platform “Smartplus ONE,” bringing together functions including identity verification, document verification, and registration information changes. The service will launch on 13 April 2026, with additional functions planned for the future.

Worth reading
74In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
40
Services or more (planned)
Wording
Conditional
How definitive the wording is.

Announced details

Smartplus ONE (integrated customer service platform)BaaS(Brokerage as a Service)
Applicable field (uses covered by this announcement)

Securities services, asset management services, and customer management, identity verification, and other procedures for financial services

Launch dateService launch scheduled for 13 April 2026 (Monday), stated as the actual launch date
What the company reported numerically
Usage history

Planned adoption by more than 40 services (planned)

Relationship between the counterparty and the company
Finatext Holdings Ltd.4419
Relationship with the Company

Each company is a partner company planning to adopt an asset management service operating on the company's BaaS platform. No capital or personnel relationships are stated.

CounterpartyNissay Asset Management CorporationMitsubishi UFJ Asset Management Co., Ltd.Seven Bank,Ltd.

ニッセイアセットマネジメント株式会社, 三菱UFJアセットマネジメント株式会社, and Seven Bank,Ltd. are listed as partner companies planning to adopt the platform. The name of Seven Bank,Ltd. indicates that it is a banking operator, but no details are provided regarding its location, representative, capital, or year of establishment.

Location (as indicated in this announcement)

9th Floor, Sumitomo Fudosan Kudan Building, 1-8-10 Kudan-kita, Chiyoda-ku, Tokyo

Impact on Business Performance

No impact on financial results is provided

The company does not address Contract Value / Offering price.

Announced details
ItemDetails
Names of Products / Services CoveredSmartplus ONE (integrated customer service platform), BaaS(Brokerage as a Service)
CounterpartyNissay Asset Management Corporation, Mitsubishi UFJ Asset Management Co., Ltd., Seven Bank,Ltd.
Counterparty overviewニッセイアセットマネジメント株式会社, 三菱UFJアセットマネジメント株式会社, and Seven Bank,Ltd. are listed as partner companies planning to adopt the platform. The name of Seven Bank,Ltd. indicates that it is a banking operator, but no details are provided regarding its location, representative, capital, or year of establishment.
Relationship with the CompanyEach company is a partner company planning to adopt an asset management service operating on the company's BaaS platform. No capital or personnel relationships are stated.
Launch dateService launch scheduled for 13 April 2026 (Monday), stated as the actual launch date
Applicable areaSecurities services, asset management services, and customer management, identity verification, and other procedures for financial services
Location9th Floor, Sumitomo Fudosan Kudan Building, 1-8-10 Kudan-kita, Chiyoda-ku, Tokyo
Usage historyPlanned adoption by more than 40 services (planned)
Impact on Business PerformanceNo impact on financial results is provided
Items this document does not state (9)
Contract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The need to improve customer convenience as society becomes more digital, compliance with security standards in the financial industry, preparations for consolidating identity verification into a single eKYC method, and measures to strengthen responses to unauthorized access.

How to read this page

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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Smartplus Launches Integrated Customer Service Platform "Smartplus ONE" | Finatext Holdings Ltd. (4419) timely disclosure | Komori