Announced details
Response times, the AI resolution rate, the information systems department's workload and operating costs are scheduled to be measured. Specific figures are Not disclosed
JDSC is a solutions partner of DevRev Japan. It will introduce and resell Computer and support its implementation and use. The two companies will jointly study and test use cases.
Head office: 39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo; Chairman: Machida Eisaku (町田栄作); business: provision of AI solutions for the Japanese market. DevRev, Inc. is headquartered in Palo Alto, California, was established in 2020 and operates at 8 locations worldwide.
DevRev Japan G.K.: 39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo. DevRev, Inc.: Palo Alto, California, United States
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Computer, by DevRev, DevRev Computer |
| Counterparty | DevRev Japan G.K. |
| Counterparty overview | Head office: 39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo; Chairman: Machida Eisaku (町田栄作); business: provision of AI solutions for the Japanese market. DevRev, Inc. is headquartered in Palo Alto, California, was established in 2020 and operates at 8 locations worldwide. |
| Relationship with the Company | JDSC is a solutions partner of DevRev Japan. It will introduce and resell Computer and support its implementation and use. The two companies will jointly study and test use cases. |
| Contract Date | The agreement had been signed as of the announcement on 22 October 2026. The specific signing date is Not disclosed |
| Applicable area | Handling inquiries using internal knowledge, Internal information searches, Routine IT inquiries, such as password resets, Operational tasks, such as obtaining and storing audit logs, Repetitive tasks performed by the information systems department, including account management, Information sharing across multiple communication tools |
| Location | DevRev Japan G.K.: 39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo. DevRev, Inc.: Palo Alto, California, United States |
| Location scale | Operates at 8 locations worldwide |
| Quantitative Effects | Response times, the AI resolution rate, the information systems department's workload and operating costs are scheduled to be measured. Specific figures are Not disclosed |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To combine JDSC's experience in AI and data utilization with its own experience implementing and using DevRev's Computer, thereby providing companies with practical support for AI adoption.