Risk of customer losses caused by bugs or defects in products provided
First written in FY2022. 2 of 3 entries say "Restated". Latest entry: FY2026.
1 other company's latest entry also says "Restated".
- FY2026RestatedAnnual report
「Although we provide services only after conducting sufficient verification and testing in advance, if, after service delivery begins, a serious bug or defect in the relevant product causes significant losses to a customer, this may affect our Group’s business operations, operating results and financial condition through lower sales resulting from contract cancellations and other factors.」
Reiterates the risk of customer losses caused by product bugs or defects and the advance verification and testing conducted. - FY2024RestatedAnnual report
「Although we provide services only after conducting sufficient verification and testing in advance, if, after service delivery begins, a serious bug or defect in the relevant product causes significant losses to a customer, this may affect our business operations, operating results and financial condition through lower sales resulting from contract cancellations and other factors.」
Reiterates the risk of customer losses and lower sales caused by bugs or defects in products provided, as well as advance verification and testing. - FY2022First statedAnnual report
「If, after service delivery begins, a serious bug or defect in the relevant product causes significant losses to a customer, this may affect our business operations, operating results and financial condition through lower sales resulting from contract cancellations and other factors.」
Identifies defects in security equipment purchased and products used in managed services as risks.