Raising Brand Awareness Through Improved Service Quality
First written in FY2022. 3 of 4 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2022: 2 of 14 companies on the "Worse" side.
14 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「To address this issue, we will work to enhance the value of the data we provide, including by improving service convenience and accumulating expertise in using consumer big data. By continuing to strengthen the quality of services for users, we will work to improve user satisfaction with services such as Eagle Eye, Shopping Scan and POS Analysis Cloud, and steadily establish our brand as a provider of high-quality solutions.」
The Company continues to pursue a policy of establishing its brand through improvements in service convenience, expertise in data utilization and service quality. - FY2024RestatedAnnual report
「To address this issue, we will work to enhance the value of the data we provide, including by improving service convenience and accumulating expertise in using consumer big data. By continuing to strengthen the quality of services for users, we will work to improve user satisfaction with services such as Eagle Eye, Shopping Scan and POS Analysis Cloud, and steadily establish our brand as a provider of high-quality solutions.」
The Company continues to pursue a policy of improving brand recognition through higher service quality, convenience and expertise in data utilization. - FY2023RestatedAnnual report
「Although recognition of the Company’s services has increased to some extent as the number of users grew, driven by use of the free Urecon service, more opportunities to use its data in the media and an increase in the number of companies adopting its services, the Company believes that further improving recognition is essential for sustainable business growth.」
While stating that recognition has increased to some extent as the number of users has grown, the Company continues to identify further improvement in recognition as a challenge. - FY2022First statedAnnual report
「We believe that further improving brand recognition is essential for sustainable business growth. To address this issue, we will continue strengthening the quality of services for users by actively improving the value we provide, including greater convenience and further enhancement of consumer big data. We will work to improve user satisfaction with our services, including Eagle Eye and Shopping Scan, and steadily establish our brand as a provider of high-quality solutions.」
While stating that brand recognition has increased as a result of the growth in free services and the number of companies adopting its services, the Company identifies further improvements in convenience, data and service quality, and further brand development, as challenges.