Announced details
Hospitality and travel industry; hotel front-desk, banquet, dining and catering operations
Okura Act City Hotel Hamamatsu is a customer and user of サイエンスアーツ' Buddycom service. Capital and personnel relationships: Not disclosed.
A large, high-rise hotel located in Hamamatsu, Shizuoka Prefecture, in front of Hamamatsu Station. The hotel is operated by オークラアクトシティホテルマネジメント株式会社, whose representative director and president is Nitanai Takaaki (似内隆晃).
Hamamatsu, Shizuoka Prefecture (Okura Act City Hotel Hamamatsu)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
Ministry of Internal Affairs and Communications, “Labour Force Survey”; Deloitte Tohmatsu MIC Research Institute, “Deskless SaaS Market: Current Status and Outlook, FY2025 Edition”
| Item | Details |
|---|---|
| Names of Products / Services Covered | Buddycom (Buddycom) |
| Counterparty | Okura Act City Hotel Hamamatsu (operated by オークラアクトシティホテルマネジメント株式会社) |
| Counterparty overview | A large, high-rise hotel located in Hamamatsu, Shizuoka Prefecture, in front of Hamamatsu Station. The hotel is operated by オークラアクトシティホテルマネジメント株式会社, whose representative director and president is Nitanai Takaaki (似内隆晃). |
| Relationship with the Company | Okura Act City Hotel Hamamatsu is a customer and user of サイエンスアーツ' Buddycom service. Capital and personnel relationships: Not disclosed. |
| Launch date | Already introduced (specific date: Not disclosed) |
| Applicable area | Hospitality and travel industry; hotel front-desk, banquet, dining and catering operations |
| Location | Hamamatsu, Shizuoka Prefecture (Okura Act City Hotel Hamamatsu) |
| Location scale | Large, high-rise hotel (specific floor area, number of rooms and other details: Not disclosed) |
| Source | Ministry of Internal Affairs and Communications, “Labour Force Survey”; Deloitte Tohmatsu MIC Research Institute, “Deskless SaaS Market: Current Status and Outlook, FY2025 Edition” |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The hotel frequently requires staff to move between floors and coordinate across departments, making communication via telephone or through intermediaries prone to delays and misunderstandings. The introduction also aims to maintain and improve service quality with limited staff.