Komori
Other Disclosures4396System Support Holdings Inc.Information and Communications, Services and Others

Notice of the addition of ITOM and HRSD implementation templates to “Supportas Plus,” a service offered by consolidated subsidiary System Support that enables a quick and minimal start with ServiceNow

The consolidated subsidiary システムサポート has added implementation templates for IT operations management (ITOM) and human resources service delivery (HRSD) to its ServiceNow implementation template package "Supportas Plus" and has begun offering them. This brings the number of covered areas to 4, including the existing ITSM and SPM areas.

Worth reading
57In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
4
Areas covered
Wording
Conditional
How definitive the wording is.

Announced details

Supportas Plus® for ITOMSupportas Plus® for HRSDSupportas Plus®ServiceNow AI Platform
Applicable field (uses covered by this announcement)
IT Operations Management (ITOM)Human Resources Service Delivery (HRSD)IT Service Management (ITSM)Strategic Portfolio Management (SPM)
Launch date10 September 2026 (already available)
What the company reported numerically
Quantitative Effects

Environment setup in as little as 1.5 months (the setup period varies depending on the implementation modules and requirements)

Relationship between the counterparty and the company
System Support Holdings Inc.4396
Relationship with the Company

株式会社システムサポート is a consolidated subsidiary of 株式会社システムサポートホールディングス. ServiceNow is described in the disclosure as the provider of the platform being implemented, but no contractual relationship is disclosed.

Location (as indicated in this announcement)

Refare 9F, 1-5-2 Honmachi, Kanazawa, Ishikawa

Impact on Business Performance

The impact on consolidated results for the fiscal year ending June 2027 is expected to be minor

The company does not address Contract Value / Offering price.

Announced details
ItemDetails
Names of Products / Services CoveredSupportas Plus® for ITOM, Supportas Plus® for HRSD, Supportas Plus®, ServiceNow AI Platform
Relationship with the Company株式会社システムサポート is a consolidated subsidiary of 株式会社システムサポートホールディングス. ServiceNow is described in the disclosure as the provider of the platform being implemented, but no contractual relationship is disclosed.
Launch date10 September 2026 (already available)
Applicable areaIT Operations Management (ITOM), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), Strategic Portfolio Management (SPM)
LocationRefare 9F, 1-5-2 Honmachi, Kanazawa, Ishikawa
Quantitative EffectsEnvironment setup in as little as 1.5 months (the setup period varies depending on the implementation modules and requirements)
Impact on Business PerformanceThe impact on consolidated results for the fiscal year ending June 2027 is expected to be minor
Items this document does not state (11)
CounterpartyCounterparty overviewContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleUsage historySource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The offering uses ServiceNow's standard functionality and implementation templates to reduce the time and effort required for requirements definition and environment setup. The company says that the ITOM offering supports centralized management of IT assets and configuration information, while the HRSD offering supports the rapid launch of an employee portal and standard application functions.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Notice of the addition of ITOM and HRSD implementation templates to “Supportas Plus,” a service offered by consolidated subsidiary System Support that enables a quick and minimal start with ServiceNow | System Support Holdings Inc. (4396) timely disclosure | Komori