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Management planning4396System Support Holdings Inc.Information and Communications, Services and Others

Notice Regarding the Formulation of the Medium-Term Management Plan 2029

The existing Rolling Plan (fiscal years ending June 2026 to June 2028) has been reviewed, and a new three-year plan, Medium-Term Management Plan 2029 (fiscal years ending June 2027 to June 2029), has been formulated, with AI, data and business transformation positioned as growth areas. The targets for the fiscal year ending June 2029 are net sales of ¥43,618 million, operating profit of ¥4,513 million and an operating margin of 10.3%.

Worth reading
87Important
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
12526
Million yen (increase in net sales from the actual results for the fiscal year ending June 2026 to the plan for the fiscal year ending June 2029)
Wording
Conditional
How definitive the wording is.

Items stated in the management plan

Formulated
Medium-Term Management Plan 2029Plan period Fiscal years ending June 2027 to June 2029
Publication date 12 August 2026
ROE-2,001.0pt
基準 2,026Target25%

Each line is the climb from the baseline the document states to the target it sets. The slope is scaled against the largest climb in this document. For metrics expressed as percentages, differences are shown in percentage points (pt).

Net SalesNot disclosed → ¥43,618 million(CAGR 11.9%)
Operating profitNot disclosed → ¥4,513 million(CAGR 15.0%)
Operating profit marginNot disclosed → 10.3%
Only the target level is shown because the current level for comparison was not provided.
What happened to the previous planInitial and revised targets for the first year of the previous Rolling Plan → Net sales: -2.8% versus the initial target and -3.0% versus the revised target. Operating profit: +10.4% versus the initial target and +4.4% versus the revised target.
Total investment planApproximately ¥2.3–2.7 billion (cumulative for the fiscal years ending June 2027 to June 2029)
Investment amount by sectorField Investment in Human Resources / Amount Not disclosed, Field R&D Investment / Amount Not disclosed, Field M&A Investment / Amount Not disclosed
Statements about the use of capital
Payout ratio / DOE policyFrom the fiscal year ending June 2027, a consolidated dividend payout ratio of at least 40% will be used as a guideline, and progressive dividends will continue.The payout ratio is the proportion of profit paid out as dividends, while DOE is the ratio of dividends to net assets.
Cost of capitalAssumed cost of equity of approximately 8–9%The cost of capital is the minimum rate of return expected by shareholders and banks from the company.
Self-assessment of PBR and share priceThe P/E ratio is below the industry average. The latest P/E ratio is 10.7 times, below the 16.8 times average for the information and communications sector on the TSE Prime Market, while the P/B ratio has remained around 3–5 times, above the corresponding average of 1.9 times.PBR is a measure of how many times the share price is the book value per share.
Key initiatives
01Evolution of value delivered
02Strengthening competitive advantages
03Enhancing value-creation capabilities
04Expansion of high-value-added areas
05Advancement of value delivered
06Improving development productivity
07Strengthening support for multi-cloud and data infrastructure
08Strengthening recurring revenue
09Strengthening the Talent Base
10Maximizing employee engagement
11Enhancing environmental initiatives and disclosure
12Human-resources development, training of DX talent and contribution to local communities
13Governance Enhancement
Plan assumptionsExpansion of IT demand driven by AI, including cloud, data infrastructure and business renewal; growing demand for external partners due to shortages of DX and AI talent; and the possibility of downward pricing pressure on business models based on development hours as AI improves development-process efficiency. Specific assumptions regarding foreign exchange rates, interest rates and other factors are Not disclosed.
Segment targetSegment Cloud Integration Business / Sales target +¥7,775 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥1,126 million in segment profit, Segment Systems Integration business / Sales target +¥3,039 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥148 million in segment profit, Segment Outsourcing business / Sales target +¥775 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥29 million in segment profit, Segment Product Business / Sales target +¥764 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥165 million in segment profit, Segment Overseas Business / Sales target +¥171 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥19 million in segment profit
Non-financial targetsIndicator Number of employees / Target value 2,461 / Timing Plan for the fiscal year ending June 2029, Indicator Operating income per employee / Target value ¥1.83 million per employee / Timing Plan for the fiscal year ending June 2029, Indicator Percentage of direct transactions with end users / Target value 74.8% / Timing Actual results for the fiscal year ended June 2026, Indicator Reduction in development hours through Smart DevFlow / Target value At least approximately 30% / Timing Not specified
Size of the Target MarketThe cloud infrastructure services (IaaS/PaaS) market is expected to grow from ¥1,930.0 billion in 2023 to a forecast ¥5,220.0 billion in 2029, representing a forecast CAGR of 18.0% from 2023 to 2029. Source: Yano Research Institute Ltd., Survey of the Cloud Infrastructure (IaaS/PaaS) Services Market (2026), announced 16 March 2026.
Risks identified by the company
Downward pricing pressure on business models based on development hours as AI improves development-process efficiency
Possibility of short-term declines in unit prices
User companies bringing systems integration in-house
General industry and market conditions
Interest Rates
Currency and foreign exchange fluctuations
Domestic and international economic conditions
Reason for revision or withdrawal

The review was conducted in light of the actual results for the fiscal year ending June 2026 and changes in the business environment, including advances in AI. The Company reviewed its medium- and long-term vision and growth strategy in light of growth opportunities in the AI era and changes in the business environment.

Items stated in the management plan
ItemDetails
Plan nameMedium-Term Management Plan 2029
Plan periodFiscal years ending June 2027 to June 2029
Progress against the planFormulated
Sales TargetNot disclosed → ¥43,618 million(CAGR 11.9%)
Operating profit targetNot disclosed → ¥4,513 million(CAGR 15.0%)
Operating profit margin targetNot disclosed → 10.3%
ROE targetExpected to remain around 26% (actual result for the fiscal year ending June 2026) → To be maintained at generally above 25% throughout the plan period
Payout ratio / DOE policyFrom the fiscal year ending June 2027, a consolidated dividend payout ratio of at least 40% will be used as a guideline, and progressive dividends will continue.
Cost of capitalAssumed cost of equity of approximately 8–9%
Self-assessment of PBR and share priceThe P/E ratio is below the industry average. The latest P/E ratio is 10.7 times, below the 16.8 times average for the information and communications sector on the TSE Prime Market, while the P/B ratio has remained around 3–5 times, above the corresponding average of 1.9 times.
Total investment planApproximately ¥2.3–2.7 billion (cumulative for the fiscal years ending June 2027 to June 2029)
Investment amount by sectorField Investment in Human Resources / Amount Not disclosed, Field R&D Investment / Amount Not disclosed, Field M&A Investment / Amount Not disclosed
Segment targetSegment Cloud Integration Business / Sales target +¥7,775 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥1,126 million in segment profit, Segment Systems Integration business / Sales target +¥3,039 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥148 million in segment profit, Segment Outsourcing business / Sales target +¥775 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥29 million in segment profit, Segment Product Business / Sales target +¥764 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥165 million in segment profit, Segment Overseas Business / Sales target +¥171 million from the actual result for the fiscal year ending June 2026 / Profit Target +¥19 million in segment profit
Non-financial targetsIndicator Number of employees / Target value 2,461 / Timing Plan for the fiscal year ending June 2029, Indicator Operating income per employee / Target value ¥1.83 million per employee / Timing Plan for the fiscal year ending June 2029, Indicator Percentage of direct transactions with end users / Target value 74.8% / Timing Actual results for the fiscal year ended June 2026, Indicator Reduction in development hours through Smart DevFlow / Target value At least approximately 30% / Timing Not specified
Plan assumptionsExpansion of IT demand driven by AI, including cloud, data infrastructure and business renewal; growing demand for external partners due to shortages of DX and AI talent; and the possibility of downward pricing pressure on business models based on development hours as AI improves development-process efficiency. Specific assumptions regarding foreign exchange rates, interest rates and other factors are Not disclosed.
Key initiativesEvolution of value delivered, Strengthening competitive advantages, Enhancing value-creation capabilities, Expansion of high-value-added areas, Advancement of value delivered, Improving development productivity, Strengthening support for multi-cloud and data infrastructure, Strengthening recurring revenue, Strengthening the Talent Base, Maximizing employee engagement, Enhancing environmental initiatives and disclosure, Human-resources development, training of DX talent and contribution to local communities, Governance Enhancement
Results under the previous planInitial and revised targets for the first year of the previous Rolling Plan → Net sales: -2.8% versus the initial target and -3.0% versus the revised target. Operating profit: +10.4% versus the initial target and +4.4% versus the revised target.
Reason for revision or withdrawalThe review was conducted in light of the actual results for the fiscal year ending June 2026 and changes in the business environment, including advances in AI. The Company reviewed its medium- and long-term vision and growth strategy in light of growth opportunities in the AI era and changes in the business environment.
Size of the Target MarketThe cloud infrastructure services (IaaS/PaaS) market is expected to grow from ¥1,930.0 billion in 2023 to a forecast ¥5,220.0 billion in 2029, representing a forecast CAGR of 18.0% from 2023 to 2029. Source: Yano Research Institute Ltd., Survey of the Cloud Infrastructure (IaaS/PaaS) Services Market (2026), announced 16 March 2026.
Risks identifiedDownward pricing pressure on business models based on development hours as AI improves development-process efficiency, Possibility of short-term declines in unit prices, User companies bringing systems integration in-house, General industry and market conditions, Interest Rates, Currency and foreign exchange fluctuations, Domestic and international economic conditions
Publication date12 August 2026
Items this document does not state (4)
Net income targetROIC targetTreasury share acquisition policyDate of board resolution

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The Company reviewed its medium- and long-term vision and growth strategy in light of the actual results for the fiscal year ending June 2026, changes in the business environment including advances in AI, and the expansion of IT demand driven by AI.

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Notice Regarding the Formulation of the Medium-Term Management Plan 2029 | System Support Holdings Inc. (4396) timely disclosure | Komori