Announced details
Established an operating structure enabling the company to improve and add approximately 50 request catalogs in-house
Support for 中京テレビ's implementation of ServiceNow AI Platform and for bringing post-implementation operation and improvement in-house. STS is the implementation support partner.
Head office: Nagoya, Aichi Prefecture; Representative Director and President: Kurosaki Taro (黒崎太郎). Broadcasting company. Other attributes: not disclosed.
ServiceNow certifications (held by numerous employees; described as among the highest level in Japan)
The impact on our consolidated results for the fiscal year ending June 2026 is expected to be immaterial.
The company does not address Contract Value / Offering price.
STS official website, “ServiceNow Implementation Case Study: 中京テレビ放送株式会社”
| Item | Details |
|---|---|
| Names of Products / Services Covered | ServiceNow AI Platform, Supportas Plus |
| Counterparty | Chukyo TV Broadcasting Co., Ltd. |
| Counterparty overview | Head office: Nagoya, Aichi Prefecture; Representative Director and President: Kurosaki Taro (黒崎太郎). Broadcasting company. Other attributes: not disclosed. |
| Relationship with the Company | Support for 中京テレビ's implementation of ServiceNow AI Platform and for bringing post-implementation operation and improvement in-house. STS is the implementation support partner. |
| Applicable area | Various request and approval processes, Company-wide portal and information sharing, Knowledge management, IT operations, PC inventory and asset register management, Future use of AI and chatbots, identity management, IT asset management, vulnerability response and enhanced security |
| Award/certification name | ServiceNow certifications (held by numerous employees; described as among the highest level in Japan) |
| Quantitative Effects | Established an operating structure enabling the company to improve and add approximately 50 request catalogs in-house |
| Impact on Business Performance | The impact on our consolidated results for the fiscal year ending June 2026 is expected to be immaterial. |
| Source | STS official website, “ServiceNow Implementation Case Study: 中京テレビ放送株式会社” |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.中京テレビ had continued to manage its conventional workflow system in a cumbersome manner, using paper forms and Excel alongside the system, resulting in reliance on individual employees and insufficient knowledge sharing. With the system upgrade, it aimed to improve operations, centralize information management and establish an in-house structure for continuous improvement.