Two-way SMS and IVR services
First written in FY2019. 2 of 4 entries say "Advanced", first in FY2020-Q1. Latest entry: FY2021.
No other company in this theme has enough history to compare yet.
- FY2021AdvancedAnnual report
「The company currently operates 7 services on its SMS distribution services platform.」
The company explicitly identified a 7-service structure comprising SMS Connect, Two-Way SMS Connect, IVR, 電話deSMS, the SMPP International Gateway, SMS×α and ＋メッセージ. - FY2020RestatedAnnual report
「The SMS distribution services business offers not only simple one-way SMS distribution from companies to individuals, but also two-way services allowing replies from individuals and IVR services that use automated telephone responses to send different SMS messages according to customers' needs.」
The company continues to describe a service configuration comprising one-way distribution as well as two-way SMS and IVR services. - FY2020-Q1AdvancedAnnual report
「In March 2020, the company offered 「アクリートＳＭＳアラート」, a mass notification service using two-way SMS and available on feature phones, free of charge for up to 2 months.」
The policy of providing two-way SMS was specified as a mass notification service also available on feature phones. - FY2019First statedAnnual report
「The SMS distribution services business offers not only simple one-way SMS distribution from companies to individuals, but also two-way services allowing replies from individuals and IVR services that use automated telephone responses to send different SMS messages according to customers' needs.」
The service configuration, comprising one-way distribution as well as two-way SMS and IVR-based distribution for specific use cases, was identified as a standalone theme for the first time.