Pursuing Shipping Quality, Speed and Core Value
First written in FY2018. 5 of 7 entries say "Restated". Latest entry: FY2026.
5 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「Against this backdrop, in the first year of our medium-term management plan, we implemented initiatives including (1) high-touch services that support “shipping at all costs” and ensure that customers’ businesses do not stop, (2) a customer-focused service strategy aligned with the “times,” (3) strengthened initiatives for B2B companies, and (4) organizational reforms to improve business execution capabilities.」
“Ship at all costs” continues to be positioned in the first year of the medium-term management plan as a high-touch service that keeps customers’ businesses running. - FY2026-H1ReframedAnnual report
「Against this backdrop, in the first year of our medium-term management plan, we implemented initiatives including (1) high-touch services that support “shipping at all costs” and ensure that customers’ businesses do not stop, (2) a customer-focused service strategy aligned with the “times,” (3) strengthened initiatives for B2B companies, and (4) organizational reforms to improve business execution capabilities.」
In addition to the traditional corporate principle that “shipping is absolute,” the company has defined more specifically, as a key measure under its medium-term management plan, a policy of supporting high-touch services that keep customers’ businesses running. - FY2025RestatedAnnual report
「① Shipping Is Absolute Customer shipments are non-negotiable. We must never inconvenience customers, let alone the people waiting for their packages. ② Relentless Commitment Never make customers wait. Do everything possible to keep customers’ operations moving forward. ⑥ Pursuit of the Essence Pursue the essence of customer requirements and reflect it in our products and services.」
The company reiterates reliability of shipments, reducing customer wait times and pursuing the essence of customer requirements as its corporate principles. - FY2022RestatedAnnual report
「① Shipping Is Absolute Customer shipments are non-negotiable. We must never inconvenience customers, let alone the people waiting for their packages. ② Relentless Commitment Never make customers wait. Do everything possible to keep customers’ operations moving forward. ⑥ Pursuit of the Essence Pursue the essence of customer requirements and reflect it in our products and services.」
The company reiterates reliability of shipments, reducing customer wait times and pursuing the essence of customer requirements as its corporate principles. - FY2020RestatedAnnual report
「① Shipping Is Absolute Customer shipments are non-negotiable. We must never inconvenience customers, let alone the people waiting for their packages. ② Relentless Commitment Never make customers wait. Do everything possible to keep customers’ operations moving forward. ⑥ Pursuit of the Essence Pursue the essence of customer requirements and reflect it in our products and services.」
The company reiterates reliability of shipments, reducing customer wait times and pursuing the essence of customer requirements as its corporate principles. - FY2019RestatedAnnual report
「① Shipping Is Absolute Customer shipments are non-negotiable. We must never inconvenience customers, let alone the people waiting for their packages. ② Relentless Commitment Never make customers wait. Do everything possible to keep customers’ operations moving forward. ⑥ Pursuit of the Essence Pursue the essence of customer requirements and reflect it in our products and services.」
The company reiterates reliability of shipments, reducing customer wait times and pursuing the essence of customer requirements as its corporate principles. - FY2018First statedAnnual report
「① Shipping Is Absolute Customer shipments are non-negotiable. We must never inconvenience customers, let alone the people waiting for their packages. ② Relentless Commitment Never make customers wait. Do everything possible to keep customers’ operations moving forward. ⑥ Pursuit of the Essence Pursue the essence of customer requirements and reflect it in our products and services.」
The company sets reliability of shipments, reducing customer wait times and pursuing the essence of customer requirements as its corporate principles.