Announced details
Primary telephone reception for medical institutions, appointment booking, rescheduling and cancellation, and operational efficiency improvements in medical settings
Since the service was launched in June 2024, it has been implemented at more than 190 medical institutions on a cumulative basis.
AITalk Server has been adopted as the speech synthesis engine for Dr.JOY株式会社’s AI phone service and Web Free Calls. No capital or personnel relationship is disclosed.
Head office: 17F Toranomon Hills Station Tower, 2-6-1 Toranomon, Minato-ku, Tokyo; President and Representative Director, physician: Ishimatsu Hiroaki (石松宏章); established: November 2013; business activities: software development and operation in the medical sector, and provision of medical and pharmaceutical information to medical institutions
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | AITalk Server, AITalk®6 Server, AI phone service, Web Free Calls |
| Counterparty | Dr.JOY株式会社 |
| Counterparty overview | Head office: 17F Toranomon Hills Station Tower, 2-6-1 Toranomon, Minato-ku, Tokyo; President and Representative Director, physician: Ishimatsu Hiroaki (石松宏章); established: November 2013; business activities: software development and operation in the medical sector, and provision of medical and pharmaceutical information to medical institutions |
| Relationship with the Company | AITalk Server has been adopted as the speech synthesis engine for Dr.JOY株式会社’s AI phone service and Web Free Calls. No capital or personnel relationship is disclosed. |
| Launch date | April 2026 (Web Free Calls launch; implementation track record) |
| Applicable area | Primary telephone reception for medical institutions, appointment booking, rescheduling and cancellation, and operational efficiency improvements in medical settings |
| Usage history | Since the service was launched in June 2024, it has been implemented at more than 190 medical institutions on a cumulative basis. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.It was selected following an overall assessment that it meets the voice quality and reliability requirements of medical settings, has a long track record in Japan, provides high-quality speech synthesis technology, and is supported by an organization capable of responding flexibly to the specific requirements of the medical sector.