Occurrence of a Fund Outflow Incident
ZUU Co.,Ltd. (the filing company)
The business chat tool used by the Company, Company accounts and external accounts
Existing rules did not function effectively in response to sophisticated instructions impersonating Company personnel through the business chat tool, and authentication procedures in the coordination between the chat tool and the funds transfer execution process were inadequate.
Fund outflow of ¥96 million. The final loss amount is still under review, and the Company expects that an extraordinary loss will likely be recognized.
¥96 million. Recovery is considered extremely difficult. Counterparty name: Not disclosed.
Related procedures
Consultation with the local police station and filing of a police report
Local police station
Company response
A detailed investigation of the facts and examination of the causes, conducted with the involvement of external experts
A detailed investigation of the facts and examination of the causes, conducted with the involvement of external experts; fundamental review of security standards and financial governance across the Group
The Company takes this matter seriously and will immediately proceed with an investigation involving external experts, as well as a fundamental review of security standards and financial governance across the Group. The issues in the previous operating procedures will be fundamentally addressed. The Company will promptly disclose any matters that should be disclosed.
The Company will promptly disclose any matters that should be disclosed in the future.
| Item | Details |
|---|---|
| Event name | Occurrence of a Fund Outflow Incident |
| Date of occurrence | 19 March 2026 |
| Date recognized / date notice received | Shortly thereafter (specific date: Not disclosed) |
| Subject Entity | ZUU Co.,Ltd. (the filing company) |
| Target Locations / Products | The business chat tool used by the Company, Company accounts and external accounts |
| Cause | Existing rules did not function effectively in response to sophisticated instructions impersonating Company personnel through the business chat tool, and authentication procedures in the coordination between the chat tool and the funds transfer execution process were inadequate. |
| Amount of Impact on Business Performance | Fund outflow of ¥96 million. The final loss amount is still under review, and the Company expects that an extraordinary loss will likely be recognized. |
| Type of litigation or proceeding | Consultation with the local police station and filing of a police report |
| Court or authority | Local police station |
| Amount of receivables at risk of non-collection or delayed collection | ¥96 million. Recovery is considered extremely difficult. Counterparty name: Not disclosed. |
| Investigation structure | A detailed investigation of the facts and examination of the causes, conducted with the involvement of external experts |
| Measures to prevent recurrence | A detailed investigation of the facts and examination of the causes, conducted with the involvement of external experts; fundamental review of security standards and financial governance across the Group |
| Outlook | The Company takes this matter seriously and will immediately proceed with an investigation involving external experts, as well as a fundamental review of security standards and financial governance across the Group. The issues in the previous operating procedures will be fundamentally addressed. The Company will promptly disclose any matters that should be disclosed. |
| Planned follow-up disclosure | The Company will promptly disclose any matters that should be disclosed in the future. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The Company's existing internal rules and processes did not function effectively in response to sophisticated instructions from a third party impersonating Company personnel, and authentication procedures in the coordination between the chat tool and the funds transfer execution process were also inadequate.