Personal Information Leaks and Unauthorized Access
First written in FY2018. 4 of 6 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 7 of 61 companies on the "Worse" side.
137 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The Group pays the utmost attention to protecting users' privacy and personal information and manages information appropriately. However, it cannot rule out the possibility that users' privacy or personal information could be disclosed for some reason, or that information could be disclosed externally through unauthorised access or other means and misused as a result」
The Group continues to identify the impact of personal information breaches, unauthorised access and misuse on its reputation and operating results as a risk. - FY2024RestatedAnnual report
「The Group pays the utmost attention to protecting users' privacy and personal information and manages information appropriately. However, it cannot rule out the possibility that users' privacy or personal information could be disclosed for some reason, or that information could be disclosed externally through unauthorised access or other means and misused as a result,」
The Group continues to identify the impact of personal information breaches, unauthorised access and misuse on its business and reputation as a risk. - FY2021RestatedAnnual report
「The Group pays the utmost attention to protecting users' privacy and personal information and manages information appropriately. However, it cannot rule out the possibility that users' privacy or personal information could be disclosed for some reason, or that information could be disclosed externally through unauthorised access or other means and misused as a result,」
The Group continues to identify the impact of personal information breaches, unauthorised access and misuse on its business and reputation as a risk. - FY2019RestatedAnnual report
「The Group cannot rule out the possibility that users' privacy or personal information could be disclosed for some reason, or that information could be disclosed externally through unauthorised access or other means and misused as a result. If such an event occurs, it could affect the Group's business, operating results, financial condition and social standing as a company.」
The Group continues to identify the impact of personal information breaches, unauthorised access and misuse on its business and reputation as risks. - FY2019-Q2WorsenedAnnual report
「e. Concerns regarding the leakage of customers' personal information, the use of collected information and security」
In its payments and finance-related businesses, the Group has explicitly identified as risks not only the leakage of customer information but also concerns regarding the use and security of collected information. - FY2018First statedAnnual report
「The Group pays the utmost attention to protecting users' privacy and personal information and manages information appropriately. However, it cannot rule out the possibility that users' privacy or personal information could be disclosed for some reason, or that information could be disclosed externally through unauthorised access or other means and misused as a result. If such an event occurs, it could affect the Group's business and operating results, as well as its social standing as a company.」
Although the Group has established systems for protecting personal information, it identifies reputational damage resulting from breaches, unauthorised access and misuse as a risk.