Reputational Damage from Negative Information Online
First written in FY2024. 1 of 2 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2023: 4 of 26 companies on the "Worse" side.
49 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「If negative comments about our group or its services appear online and reputational damage caused or spread by dissemination on social media or media coverage occurs, regardless of whether the comments are based on fact, this may affect the group’s social credibility, business results and financial position.」
Continues the risk of reputational damage from negative online information, social-media dissemination and media coverage, together with responses through regular investigations. - FY2024First statedAnnual report
「If negative comments about the Company or its services appear online and cause reputational damage through dissemination on social media or media coverage, regardless of whether the comments are factual, this may affect the Company’s social credibility, operating results and financial position.」
For the first time, identifies general reputational damage caused by negative online comments, dissemination on social media and media coverage, separately from site-integrity risks relating to posts on the Company’s services.